Shenel A.
Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
Detail-oriented Virtual Assistant with 8+ years supporting retail and pharmacy operations. Experienced in managing email correspondence ( Gmail/Outlook), scheduling with Google Calendar and accurate Data Entry. Managed inventory for 1000+ SKU's using Google Sheets, implemented cycle counts and quality checks that reduce stocks discrepancies by ~25% and improved reporting accuracy. Skilled in administrative coordination and process improvement, with a track record of supporting smooth day-to-day operations across fast-paced environments.
Experience
Pharmacy Assistant
South Star Drug · 2016 — 2022Managed staff and patient appointment scheduling using Google Calendar, coordinating across multiple providers to minimize conflicts and gaps. Handles supplier and customer inquiries via Gmail and Outlook insuring timely responses and reducing follow-up delays. Tracked inventory for 1,000+ SKU's in Google Sheets, maintaining accurate stock records and supporting consistent product availability. Conducted regular cycle and supplier reconciliations, reducing stock discrepancies by 25% through proactive reorder coordination quality checks.Data Encoder
Supermarket Office · 2013 — 2016Encoded and maintained sales and inventory data in Google Sheets and Excel with high accuracy Implemented quality checks that reduced inputs errors and improved reporting turnaround. Created standardized data entry SOP's and train team members on proper procedures, improving consistency and overall data quality across the department. Process high-volume data entries daily with strong focus on accuracy, meeting deadlines and supporting management reporting needs in a fast-paced office environment.
Skills & Expertise
Education
- Bachelor Industrial TechnologyIloilo Science and Technology University-Miagao Campus · 2010 — 2014
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