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Sheniece — Senior Administrative Consultant from Trinidad & Tobago

Sheniece

Senior Administrative Consultant

Trinidad & Tobago 2-3 years
Open to offersNew to Platform
Languages
English
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About

Sheniece D. is a highly detail-oriented and organized Administrative Professional with over eight years of diverse experience in the finance sector, most recently transitioning to the business consulting field. Her expertise lies in change management, process management, and administrative support, highlighted by her tenure as an Executive Assistant at Ernst & Young. Sheniece has a proven track record in managing office operations, streamlining administrative processes, and improving project delivery efficiency by 20% through meticulous process improvements. She has also demonstrated exceptional capability in financial tasks such as budgeting and managing invoicing. Additionally, Sheniece effectively coordinated meetings, managed complex travel schedules, and maintained accurate client data. Her work in the finance domain includes roles as a Loan Agent, where she successfully exceeded monthly targets and maintained high customer satisfaction through expert client engagement and support. Armed with a Level 6 Diploma in Business Management & Human Resources from ABE UK, Sheniece is keen to leverage her extensive administrative background to foster organizational efficiency and innovation in a human resources capacity.

Experience

  • EXECUTIVE ASSISTANT

    Ernst & Young · 2024 — Present
    Managed executive schedules, arranged meetings, and coordinated travel plans. Prepared and edited correspondence, reports, and presentations. Handled incoming and outgoing communications and maintained both electronic and physical files.
  • ADMINISTRATIVE ASSISTANT

    Venture Credit Union Co-Operative Society Limited · 2021 — 2024
    Oversaw office operations by ordering supplies and coordinating with vendors. Managed project planning and execution, ensuring collaboration across departments to meet timelines and objectives. Assisted with financial reporting and processed various financial documents.
  • LOAN AGENT I (AG.)

    Venture Credit Union Co-Operative Society Limited · 2024 — 2024
    Evaluated loan applications for financial assessments and compliance with underwriting standards. Fostered relationships with real estate professionals to facilitate loan origination. Supported clients in understanding loan terms and collaborated with internal teams to expedite loan processing.
  • ADMINISTRATIVE ASSISTANT (PROJECTS)

    Venture Credit Union Co-Operative Society Limited · 2024 — Present
    Developed processes for new loan products and maintained report accuracy within the organization. Verified loan applications, conducted checks for consistency, and ensured compliance with regulations. Collaborated with various departments to resolve discrepancies.
  • PRE-VERIFICATION OFFICER (AG.)

    Venture Credit Union Co-Operative Society Limited · 2023 — 2023
    Maintained up-to-date records of verified information and input data into the loan processing system. Conducted quality checks on pre-verification processes and identified areas for improvement.
  • PROGRAMME TEAM MEMBER (CHANGE MANAGEMENT AGENT)

    Venture Credit Union Co-Operative Society Limited · 2023 — 2023
    Assisted in planning and executing change management initiatives across various projects. Conducted impact assessments to identify challenges and collaborated with teams to formulate change management plans. Developed training programs to support employee adaptation to new processes.
  • LOAN AGENT (AG.)

    Venture Credit Union Co-Operative Society Limited · 2023 — 2023
    Managed residential mortgage loan applications from start to finish, conducting assessments to determine eligibility. Communicated effectively with clients regarding loan options and collaborated with teams to complete necessary loan documentation.
  • ADMINISTRATIVE ASSISTANT (BUSINESS PROCESS IMPROVEMENT PROJECT)

    Venture Credit Union Co-Operative Society Limited · 2022 — 2022
    Led teams to analyze and implement process improvements, enhancing project delivery efficiency. Developed comprehensive project plans and tracked progress while utilizing data analysis to inform decisions on improvements.
  • LOAN PROCESSING TECHNICIAN (AG.)

    Venture Credit Union Co-Operative Society Limited · 2021 — 2022
    Evaluated loan applications for accuracy and compliance, verifying applicant information and collecting necessary documentation. Coordinated with loan officers and underwriters to facilitate the approval process and ensure timely filing of loan documents.
  • TELEPHONE OPERATOR

    Optometrists Today · 2016 — 2016
    Handled incoming telephone queries and managed a multi-lined system while ensuring prompt resolution of client inquiries.
  • PATIENT SERVICES REPRESENTATIVE

    Optometrists Today · 2014 — 2016
    Coordinated communication between patients and the appointment system while addressing patient inquiries and complaints.
  • CUSTOMER SERVICE REPRESENTATIVE

    Telecommunications Services of Trinidad and Tobago · 2012 — 2014
    Assisted customers with billing requests, responded to inquiries, and provided information about products and services.

Skills & Expertise

Education

  • LEVEL 6 DIPLOMA - BUSINESS MANAGEMENT & HUMAN RESOURCES
    ABE UK · 2024 — 2025
  • A'LEVELS - 4 SUBJECTS
    Tranquillity Government Secondary School · 2007 — 2009
  • O'LEVELS - 6 SUBJECTS
    St. Francois Girls College · 2002 — 2007

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