Shenna A.
Mid-Level Business Operations Manager
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Shenna Abigail M. is an accomplished manager with hands-on leadership roles in retail, chemicals, pool supply, and hospitality sectors in the Philippines. As Proprietor at YZ Chemical Products Trading, she led daily business operations, employing business strategy, negotiation, and inventory management to optimize efficiency and profitability, while also overseeing financial activities and vendor contracts. Her tenure as Manager at Maay Pool Supply involved driving cost control, motivating staff, enhancing marketing efforts, and refining inventory processes to reduce waste and attract customers. At Associated Marine Officers and Seamen's Union of PH, Shenna Abigail handled front desk operations, appointment scheduling, administrative support, and maintained a welcoming office environment. She holds a Bachelor of Science in Hotel and Restaurant Management from Datamex Institute of Computer Technology.
Experience
Proprietor
YZ CHEMICAL PRODUCTS TRADING · 2024 — PresentDirected daily business operations to ensure an efficient workflow. Utilized strong negotiation abilities to secure optimal pricing for business contracts. Developed and executed strategies to enhance operational efficiency and profitability. Managed inventory levels to maintain product availability. Monitored financial activities, including expenses and invoices, to align with the budget.Manager
Maay Pool Supply · 2022 — 2024Motivated employees to enhance productivity and engagement. Completed various tasks within set timeframes. Managed costs to maintain business operations within budget while increasing profitability. Improved marketing efforts to draw in new clients. Oversaw inventory management, focused on optimizing stock levels and minimizing waste.Front Desk Receptionist
ASSOCIATED MARINE OFFICERS AND SEAMENS UNION OF PH · 2016 — 2021Welcomed guests at the front desk and facilitated check-in interactions. Maintained a clean and organized front office to ensure a welcoming environment. Coordinated and confirmed appointments and meetings. Collected room deposits and payments. Enhanced customer satisfaction through proficient front desk services. Handled a high volume of phone inquiries, directing them to the appropriate personnel. Supported administrative tasks, including filing and data entry, to improve office efficiency. Resolved customer complaints while adhering to company policies and procedures.
Skills & Expertise
Education
- Bachelor of Science Hotel And Restaurant ManagementDatamex Institute of Computer Technology · — — 2015
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