Sherile C.

Sherile D. is an expert in e-commerce, particularly in Shopify and Gorgias, and is highly skilled in customer service tasks such as email, chat, and phone support. Based in the Philippines, Sherile graduated with a Bachelor’s Degree in Commerce from Iloilo Doctor’s College, majoring in Business Administration. Her professional journey includes roles at various companies where she has honed her skills in managing complex customer inquiries and mentoring junior associates. At Audien Hearing LLC, she started as a Customer Service Representative and quickly rose to become a Senior Customer Support Associate. Previously, at SLEDER LLC/AlphaTouch, she managed customer support operations, creating SOPs and ensuring customer satisfaction through social media management and other channels. Her experience at Conectys entailed content moderation to ensure community safety, while positions at IQOR and Hinduja Global Solutions involved technical support and billing resolution for telecommunications services. At Teleperformance, she gained comprehensive technical expertise in mobile device support, working with multiple lines of business simultaneously.