Sherilyn E.

Sherilyn E. is a Content Moderator with over six months of demonstrated experience in content management and customer operations. Based in Taguig City, she has played a key role at Teleperformance as an Operations Customer Expert, where she streamlined workflows and prioritized tasks to deliver timely responses and maintain strict adherence to service level agreements. Sherilyn has been directly responsible for enforcing community guidelines through the careful moderation of comments and posts, significantly contributing to user engagement in digital communities. Her background is supported by a Bachelor of Science in Psychology from National University and honors-level education in Humanities and Social Sciences. Sherilyn’s expertise includes content moderation, workflow management, computer literacy, and effective communication skills within the customer service industry.