Shernan M.

Shernan M., based in Quezon, Philippines, is a fresh graduate with a Bachelor of Science in Electrical Engineering from Laguna State Polytechnic University. Transitioning into e-commerce, he has developed proficiency in Shopify Virtual Assistance through extensive self-managed practice projects. Shernan is adept in Shopify Product Listing, Inventory Updates, and basic Store Management. His hands-on experience includes managing product listings, creating collections and discounts, and customizing store themes. He is skilled in using Microsoft Excel and Google Sheets for data management and reporting. Shernan has also designed a comprehensive Excel dashboard to monitor daily sales and inventory, enhancing productivity through automated calculations. In addition, he developed customer support templates to streamline workflows such as order tracking and handling inquiries, showcasing his ability to integrate technical and customer service skills effectively.