Sherwin A.
Mid-Level Customer Sales Representative
Open to offersNew to PlatformAbout
Sherwin Arzen S. is an experienced Customer Sales Representative and licensed nurse with a background spanning the healthcare and BPO industries in the Philippines and overseas. With a Bachelor of Science in Nursing from Philippine Women’s University and a nursing license obtained in 1996, he has worked as a Clinical Nurse and Surgical Nurse at medical centers such as St. Expeditus Poly Clinic and Quirino Memorial Medical Center, and served at Dar Al Fouad Hospital in Cairo across O.R., E.R., I.C.U., and medical-surgical units. Transitioning to the service sector in 2010, Sherwin has held customer-facing roles at organizations including APAC Customer Service Inc., SPI Global, Convergys, VXi, and 24-7 Intouch. He brings proven proficiency in customer service, nursing procedures, and multilingual communication in English, Tagalog, and Arabic.
Experience
CUSTOMER SALES REPRESENTATIVE
24-7 Intouch · 2019 — PresentPerform sales activities and provide customer service to clients.CUSTOMER SALES REPRESENTATIVE
VXi · 2017 — 2018Engage with customers and assist them with sales inquiries.CUSTOMER SALES REPRESENTATIVE
CONVERGYS · 2014 — 2017Handle customer interactions and drive sales through effective communication.CUSTOMER SALES REPRESENTATIVE
SPI GLOBAL (formerly PLDT VENTUS) · 2012 — 2014Interact with customers to provide support and facilitate sales.LISTENER CARE REPRESENTATIVE
APAC CUSTOMER SERVICE INC. · 2010 — 2012Provide customer care and support through active listening and communication.CLINICAL NURSE (Part time)
ST. EXPEDITUS POLY CLINIC · 2007 — PresentSupport patient care and clinical procedures in a part-time capacity.O.R. / E.R. / I.C.U NURSE/ MEDICAL SURGICAL NURSE
DAR AL FOUAD HOSPITAL · 2004 — 2007Provided nursing care in various departments including operating room and emergency services.ASSOCIATE PROFESSOR / CLINICAL INSTRUCTOR
PHILIPPINE WOMEN’S UNIVERSITY · 2003 — 2003Instruct nursing students in both theoretical and clinical settings.SURGERY / O.R. NURSE
QUIRINO MEMORIAL MEDICAL CENTER · 2000 — 2003Assisted in surgical operations and provided care in the operating room.SURGERY NURSE
SAGRADA FAMILIA HOSPITAL · 1996 — 1999Managed patient care in surgery and assisted surgical procedures.
Skills & Expertise
Education
- Bachelor of Science in NursingPhilippine Women’s University · 1990 — 1995
- High School GraduateLourdes College of Bulacan · 1989 — 1990
- Elementary GraduateBaliwag Colleges · 1983 — 1989
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