Sherwin J.
Mid-Level E-commerce Administrative & Operations Specialist
Open to offersNew to PlatformAbout
Sherwin J. is a highly organized Administrative & Operations Professional with over six years of experience supporting executive leadership across e-commerce, science research, and healthcare sectors. He has contributed to government contracting environments and startups by developing and documenting Standard Operating Procedures (SOPs), coordinating executive meetings, and maintaining compliance under strict NDAs. In the retail domain, Sherwin managed Shopify store operations for a Canadian clothing company, overseeing order fulfillment, inventory management, and financial tracking using QuickBooks and Zoho Books. His work in HR included full-cycle recruitment, job postings for Asia-Pacific sites, and recordkeeping of company assets and employee attendance. Sherwin also has direct healthcare experience with medical bill reviews and insurance claim assessments in compliance with industry regulations, utilizing tools like LinkedIn, Doximity, and Google Workspace for talent sourcing and operational efficiency.
Experience
Virtual Admin Assistant
Australian Science Research Company · 2025 — 2025-Provided administrative support to executive leadership in a government contracting context and coordinated high-level meetings. -Managed executive calendars and logistics for meetings, ensuring effective communication through thorough documentation and follow-ups. -Developed Standard Operating Procedures (SOPs) to establish organized processes in a startup environment and created internal workflows to boost operational efficiency. -Oversaw HR and administrative duties, which included monitoring attendance and reporting at the end of the day, while maintaining rigorous confidentiality under a Non-Disclosure Agreement (NDA).Virtual Production Assistant
Canadian Clothing Company · 2023 — 2025-Maintained the company's Shopify stores to support e-commerce and retail functions. -Processed customer orders, managed invoicing, and fulfilled orders while monitoring and adjusting inventory levels. -Coordinated product ordering and restocking processes to ensure that inventory met demand. -Recorded invoices accurately and tracked financial data via QuickBooks, while keeping organized documentation regarding sales and inventory.HR & Admin Assistant
Marquee BPO Inc · 2023 — 2023-Sourced candidates for Asia-Pacific positions and managed job postings across various global job boards. -Improved the onboarding process by overseeing requirements gathering and conducting orientations for new employees. -Participated in creating and implementing internal initiatives aimed at enhancing team culture and retention rates. -Handled timekeeping responsibilities, including tracking employee leaves and maintaining attendance records. -Managed accounts receivable and detailed expenditure tracking using Zoho Books while ensuring compliance with local tax filing regulations. Monitored company assets to maintain accurate inventory records.Remote Healthcare Recruiter
Pain Management Clinic · 2021 — 2023-Focused on sourcing candidates within the healthcare industry, such as Doctors, Physical Therapists, Nurse Practitioners, and Care Coaches. -Utilized various channels including LinkedIn, Doximity, and US News to create a pipeline of qualified applicants. -Completed additional administrative and support tasks as part of the recruitment process.Associate Ops
WNS Global Services · 2020 — 2021-Conducted medical bill reviews and assessed insurance claims to verify information, as well as ensure proper coding and documentation. -Identified discrepancies or inconsistencies in billing or documentation and initiated necessary corrections. -Ensured compliance with healthcare regulations and insurance policies while preventing fraudulent billing practices. -Adhered to HIPAA compliance standards.Administrative Secretary
Bopo Creative Studio Inc · 2019 — 2020-Processed employee compensation to ensure timely salary disbursements. -Recorded employee hours and attendance to maintain operational accuracy. -Led initiatives to promote employee engagement, enhancing company culture and morale. -Maintained financial records and ledgers for transparency in budgeting and spending. -Managed inventory levels to optimize supply chain efficiency while overseeing project timelines and deliverables to ensure timely completion of tasks. -Tracked incoming payments and invoices for consistent cash flow management.
Skills & Expertise
Education
- Bachelor of Science in Accountancy (Undergraduate)Our Lady of Fatima University · 2013 — 2017
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