Sheryl P.
Senior Regional Training Lead
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Sheryl P. is an accomplished Regional Training Lead with over a decade of experience supporting global logistics and shared services organizations, most notably within Stolt Tank Containers B.V. She has led regional training strategies across APAC, focusing on logistics operations such as Order Management, Export, Import, and Inland Coordination. With expertise in accounts payable and billing operations, Sheryl has designed onboarding frameworks and standardized training programs driving operational excellence throughout Europe and APAC. She has been instrumental in process migration initiatives to Global Shared Service Centers, developed learning materials and SOPs, and facilitated workshops targeting process improvements. Sheryl’s career includes managing high-volume vendor invoices, reconciling accounts, supporting ERP systems like SAP, Oracle, and AS400, and ensuring compliance with business KPIs and SLAs in fast-paced logistics, shipping, and business process outsourcing environments.
Experience
Regional Training Lead
Stolt Tank Containers B.V. · 2023 — 2026Directed the regional training strategy related to Order Management, Export, Import, and Inland Coordination, while crafting and implementing onboarding, refresher, and specialized programs. Oversaw the evaluation of learning progress, developed assessment tools, and ensured training outcomes met management objectives for enhanced performance. Conducted workshops and aided in the development of e-learning content to address operational challenges and support global process initiatives. Led the migration of Export and Import processes to the regional hub and established a regional onboarding framework featuring comprehensive training packages.GSSC Training Specialist
Stolt Tank Containers B.V. · 2022 — 2023Executed comprehensive training programs for Accounts Payable, Billing, and Import Operations to prepare teams for operational success. Developed and maintained consistent learning materials, standard operating procedures, and visual job aids to ensure effective process execution. Assessed trainee performance and collaborated with management on evaluations and readiness assessments. Facilitated targeted workshops aimed at addressing process inefficiencies and closing KPI gaps.Import Operations Analyst
Stolt Tank Containers B.V. · 2021 — 2022Oversaw import pier orders, coordinated shipment releases, and managed customer communications within service level agreements, facilitating operational efficiency. Handled billing for destination charges and demurrage, resolved disputes with customers and vendor invoices, and worked across teams to optimize processes. Initiated the migration of Import Operations to the Shared Service Center and created detailed process documentation for the Import Pier workflow.Billing Analyst
Stolt Tank Containers B.V. · 2018 — 2021Supervised billing operations for Europe and the US, including the issuance of invoices, credit notes, and tariff updates, ensuring compliance with KPIs and SLAs. Conducated daily operational huddles, assisted with monthly performance reviews, and coached new staff while providing backup support to team supervisors. Led the migration of the billing process to the Shared Service Center and developed the onboarding program for the team.Senior Accounting Associate
Stolt Tank Containers B.V. · 2013 — 2018Handled the processing of vendor invoices and payment runs in high volume, maintaining compliance with KPIs and SLAs, along with accurate financial reporting for Europe. Investigated discrepancies, reconciled vendor statements, and managed special projects such as agent and clearing account reconciliations. Offered support to both the team and leadership, driving process improvements to uphold smooth operational activities.Finance Specialist
Business Process Outsourcing International Inc. · 2010 — 2013Managed Accounts Payable, performed bank reconciliations, and carried out financial reporting. Processed Customer Funds Held in Trust (FIT) and handled tax documentation.
Skills & Expertise
Education
- BS in AccountancyColegio De Dagupan · — — 2010
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