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Sheryl A. — Executive Virtual Assistant from Philippines

Sheryl A.

Executive Virtual Assistant

Philippines 6+ years 10 - 25 USD per hour
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Sheryl is an experienced Executive Virtual Assistant with a strong background in executive support, operations management, client success, and process improvement. She helps business owners and leadership teams stay organized, improve efficiency, and keep critical projects moving forward.


Key Areas of Expertise

✅ Executive & Administrative Support

✅ Calendar, Inbox & Communication Management

✅ Operations Management & Process Improvement

✅ CRM Administration (GoHighLevel, Keap, LinkedIn Sales Navigator)

✅ Workflow Automation & SOP Development

✅ Project Coordination & Deadline Tracking

✅ Webinar & Event Coordination

✅ Client Success & Customer Support

✅ Social Media & Content Coordination

✅ Website Management (WordPress & Elementor)


Tools & Platforms

✅ GoHighLevel (GHL), Keap, Zapier, LinkedIn Sales Navigator

✅ Google Workspace & Microsoft Office

✅ Asana, ClickUp, Monday.com

✅ WordPress, Elementor & Canva

✅ Zoom, Dropbox & Stripe

✅ ChatGPT, Claude & AI-Assisted Operations


Known for her reliability, attention to detail, and proactive approach, Sheryl combines administrative excellence with operational and technical expertise to help growing businesses run smoothly and efficiently.

Experience

  • EXECUTIVE VIRTUAL ASSISTANT

    Purposeful Planning Institute · 2025 — 2026
    Provided administrative and executive support by managing email correspondence, scheduling, and daily coordination for leadership teams. Ensured the preparation and execution of virtual meetings and member group sessions. Prepared and formatted documents, reports, and presentations with meticulous attention to detail. Organized digital files and records using Dropbox for accuracy and accessibility. Used Asana for project coordination and tracking deadlines. Acted as the primary contact for member inquiries and provided logistical support for virtual events including Zoom setup.

  • EXECUTIVE VIRTUAL ASSISTANT

    MyLinkedSolution & LinkyBot · 2023 — 2026
    Supported a business owner by managing daily workflows across various client accounts. Oversaw inbox management to ensure prompt and accurate client communications. Monitored client engagement through email and LinkedIn accounts using Ulinc. Facilitated lead generation and outreach with LinkedIn Sales Navigator. Managed GoHighLevel (GHL) sub-accounts by checking inbox activity and workflows. Set up Zapier automations to enhance onboarding and data management. Created and documented SOPs to improve operational efficiency.

  • EXECUTIVE VIRTUAL ASSISTANT

    ScholarsApp · 2024 — 2025
    Managed operational email support, efficiently prioritizing urgent communications and coordinating follow-ups. Documented Standard Operating Procedures (SOPs) to support smooth execution of tasks.

  • EXECUTIVE VIRTUAL ASSISTANT

    Mid-South Best Rentals · 2019 — 2020
    Compiled and analyzed maintenance reports to improve operational efficiency and address property issues. Generated work orders for maintenance requests while coordinating between residents and service providers.

  • CUSTOMER SOLUTION SPECIALIST

    Service Response Partners · 2019 — 2019
    Managed customer service emails, ensuring prompt responses to all inquiries. Handled phone calls for direct assistance and issue gathering. Created and managed support tickets in Zendesk, tracking issues and ensuring timely resolutions.

  • CUSTOMER SOLUTION SPECIALIST (HEALTH CARE ACCOUNT)

    Reed Elsevier Shared Services Ph. Inc. 'Lexis Nexis' · 2016 — 2019
    Collected details from clients through daily phone calls for data gathering. Responded to customer service emails within set time frames for optimal service. Collaborated with the support team to assist clients with urgent productivity issues.

  • RETENTION SPECIALIST

    Stream Global Services · 2012 — 2014
    Negotiated resolutions with customers to balance business goals and satisfaction. Developed strategies aimed at customer retention, contributing to a lower churn rate and increased client loyalty.