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Sheryl A. — Executive Virtual Assistant from Philippines

Sheryl A.

Executive Virtual Assistant

Philippines 6+ years 10 - 25 USD per hour
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Sheryl is an experienced Executive Virtual Assistant with a strong background in executive support, operations management, client success, and process improvement. She has supported business owners, leadership teams, and organizations by managing day-to-day operations, streamlining workflows, coordinating projects, and ensuring exceptional client experiences.


Throughout her career, Sheryl has worked with organizations such as Purposeful Planning Institute, LinkyBot, MyLinkedSolution, and ScholarsApp, where she has been responsible for inbox and calendar management, CRM administration, workflow automation, SOP development, webinar and event coordination, client communications, and operational support.


She is highly skilled in managing multiple priorities, maintaining organized systems, and supporting both internal teams and external stakeholders. Her experience includes working with platforms such as GoHighLevel, Keap, LinkedIn Sales Navigator, Zapier, WordPress, Zoom, Asana, Canva, and various AI tools to improve efficiency and business operations.


Known for her reliability, attention to detail, and proactive approach, Sheryl helps organizations create structure, improve processes, and keep critical projects moving forward. Her ability to combine administrative excellence with technical and operational support makes her a valuable asset to growing teams and busy executives.

Experience

  • EXECUTIVE VIRTUAL ASSISTANT

    Purposeful Planning Institute · 2025 — Present
    Provided administrative and executive support by managing email correspondence, scheduling, and daily coordination for leadership teams. Ensured the preparation and execution of virtual meetings and member group sessions. Prepared and formatted documents, reports, and presentations with meticulous attention to detail. Organized digital files and records using Dropbox for accuracy and accessibility. Used Asana for project coordination and tracking deadlines. Acted as the primary contact for member inquiries and provided logistical support for virtual events including Zoom setup.

  • EXECUTIVE VIRTUAL ASSISTANT

    ScholarsApp · 2024 — 2025
    Managed operational email support, efficiently prioritizing urgent communications and coordinating follow-ups. Documented Standard Operating Procedures (SOPs) to support smooth execution of tasks.

  • EXECUTIVE VIRTUAL ASSISTANT

    MyLinkedSolution & LinkyBot · 2023 — Present
    Supported a business owner by managing daily workflows across various client accounts. Oversaw inbox management to ensure prompt and accurate client communications. Monitored client engagement through email and LinkedIn accounts using Ulinc. Facilitated lead generation and outreach with LinkedIn Sales Navigator. Managed GoHighLevel (GHL) sub-accounts by checking inbox activity and workflows. Set up Zapier automations to enhance onboarding and data management. Created and documented SOPs to improve operational efficiency.

  • EXECUTIVE VIRTUAL ASSISTANT

    Mid-South Best Rentals · 2019 — 2020
    Compiled and analyzed maintenance reports to improve operational efficiency and address property issues. Generated work orders for maintenance requests while coordinating between residents and service providers.

  • CUSTOMER SOLUTION SPECIALIST

    Service Response Partners · 2019 — 2019
    Managed customer service emails, ensuring prompt responses to all inquiries. Handled phone calls for direct assistance and issue gathering. Created and managed support tickets in Zendesk, tracking issues and ensuring timely resolutions.

  • CUSTOMER SOLUTION SPECIALIST (HEALTH CARE ACCOUNT)

    Reed Elsevier Shared Services Ph. Inc. 'Lexis Nexis' · 2016 — 2019
    Collected details from clients through daily phone calls for data gathering. Responded to customer service emails within set time frames for optimal service. Collaborated with the support team to assist clients with urgent productivity issues.

  • RETENTION SPECIALIST

    Stream Global Services · 2012 — 2014
    Negotiated resolutions with customers to balance business goals and satisfaction. Developed strategies aimed at customer retention, contributing to a lower churn rate and increased client loyalty.