Sheryl A.
Mid-Level Lead Generation Specialist
Open to offersNew to PlatformAbout
Sheryl Anne M., a seasoned Lead Generation Specialist, has built her career on driving business development and client outreach with expertise in lead generation, appointment setting, and relationship management. Her work spans multiple industries, including transportation and logistics, insurance, cyber security, and telecommunications, showcasing a versatile and adaptable skill set. At Quest Logistics and LBH Insurance, she excelled as a Business Development Specialist, collaborating with management to coordinate schedules and engage prospective clients. Her role at Shore360 emphasized a hands-on approach to qualifying leads and nurturing lasting client relationships through personalized solutions in the B2B market. She utilized her administrative acumen to manage calendars and maintain organized databases, supporting sales team efficiency. Her background in customer service at Iqor further highlights her ability to handle diverse customer inquiries with professionalism. Proficient in a range of CRM software, including HubSpot, Zoho, and Slack, Sheryl Anne M.'s strategic communication skills and dedication to result-oriented strategies position her as a pivotal team player in achieving organizational goals.
Experience
Business Development Specialist
Quest Logistics · 2025 — 2025Liaised with Parts and Service Managers/Directors to schedule meetings. Engaged with prospective clients via phone calls, emails, and social media. Coordinated appointment schedules with the President. Managed administrative tasks, ensuring accurate company spreadsheets.Business Development Executive
LBH Insurance · 2025 — 2025Acquired data from dedicated professionals to obtain renewal dates and risk details. Researched potential leads and monitored industry developments. Contacted prospective clients through various methods including phone, email, and social media.Lead Generation Specialist
Shore360 · 2022 — 2024Qualified leads from marketing campaigns as sales opportunities. Contacted potential clients through cold calls, emails, and SMS. Identified client needs and tailored product solutions. Fostered long-term relationships with clients and organized meetings for Account Executives.Lead Generation Specialist/BDR
My Own Staff · 2022 — 2024Conducted client surveys to gather information on potential leads. Maintained an organized database of clients while regularly engaging through outbound calls and emails. Qualified leads based on specific criteria and confirmed appointments.Customer Service Specialist
Iqor · 2022 — 2024Contacted leads to explain company products, encouraging customers to schedule appointments with the sales team. Resolved scheduling conflicts, generated scheduling performance reports, and managed appointment records.Telemarketer/Appointment Setter
Australian Green Solution · 2022 — 2024Maintained customer records and handled inquiries while recommending products. Educated customers about services and external issues. Assisted customers in problem resolution and escalated concerns when necessary.Coach/Team Manager
Sitel · 2020 — 2021Reviewed reports for accuracy and compliance, providing coaching to Data Analysts to improve report quality. Conducted quality assurance checks on documentation and maintained detailed records of report statuses.Quality Control Manager
Social Discovery Corporation · 2021 — 2021Oversaw a telemarketing operation, managing a team of 60 agents and 6 Team Leaders. Analyzed work schedules for efficiency, prepared documentation for meetings, and conducted quality control checks on loan applications.Quality Control Manager
EastWest Bank · 2000 — 2019Managed large telemarketing operations while monitoring team performance against targets and providing continuous training to enhance skills and sales persistence.
Skills & Expertise
Education
- AB - Mass CommunicationSt. Paul University · 2024 — 2025
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