Shiela M.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Shiela Mae R. is a graduate in Computer Programming from the Universal School of Applied Technology, with a demonstrated proficiency in Microsoft Word, Excel, and PowerPoint. She has honed her abilities as a Call Center Agent at Panasiatic Solutions Inc. and as a Customer Service Representative at Ubiquity Global, where she engaged with customers on product communication and troubleshooting. Her experience in answering phone calls and emails has bolstered her robust communication skills and excellent customer service capabilities. Shiela Mae R. is eager to leverage her teamwork orientation, strong work ethic, and willingness to learn in a professional setting to share and expand her knowledge and skills.
Experience
CALL CENTER AGENT
PANASIATIC SOLUTIONS INC.Served as a sales representative, engaging with customers regarding products and providing troubleshooting support. Managed both phone calls and emails.CUSTOMER SERVICE REPRESENTATIVE
UBIQUITY GLOBALFunctioned as a sales representative, communicating with customers about the products and assisting with troubleshooting. Handled phone calls and emails.
Skills & Expertise
Education
- Graduate of Computer ProgrammingUniversal school of Applied Technology
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