Shiela M.

Shiela M. is a dedicated Virtual Assistant based in Davao City, Philippines, with a robust background in customer service, sales, and online marketing within the e-commerce industry. She has honed her skills in effective customer communication, managing inquiries, and providing detailed product information—demonstrated through experiences as a Chat Support VA and Product Listing VA. Shiela has worked at CitiStar Shopping Center, where she supported customer needs comprehensively, and as an online seller managing preloved clothing campaigns. A proficient user of Canva, Facebook, and various other digital tools such as Google Docs and Sheets, she excels at creating and managing product listings and marketing content. Her education in HUMSS from Calinan National High School complements her strong ability to assimilate new e-commerce tools efficiently. Shiela remains keen to expand her capabilities in digital platforms and customer engagement.