Shiela L.

Shiela P. is an experienced Administrative Officer with a strong background in office management and process optimization. During her tenure at Philippine Primark Properties Inc., she excelled in areas such as records management, developing a comprehensive physical and digital filing system that enhanced record security and accessibility. Shiela played a pivotal role in recruiting and coordinating housekeeping and security personnel to ensure proper staffing, as well as updating and enforcing office policies for workflow efficiency. She also managed social media accounts, boosting online visibility through strategic content creation. Her earlier experience as a Customer Service Representative involved managing inquiries, processing orders, and handling returns for Shopee, alongside conducting telemarketing operations to drive sales and customer engagement, aligning with her educational foundation in Business Administration and Marketing from the Union College of Laguna.