Shirley E.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Shirley E. is an experienced Administrative / Virtual Assistant who has supported diverse business domains including luxury yacht chartering, education services, pharmacy retail, travel, and security. In her role as Head Stewardess at Luxury Sea Boats Chartered LLC (2020–2025), Shirley managed guest-facing operations, coordinated schedules and inventories, oversaw budgeting and crew documentation, and supervised staff. At Idp Education Ltd (2018–2020), she handled student files, CRM updates, appointment coordination, documentation, payments, and ensured data confidentiality. Her tenure as an Archives Clerk at Air Deepak Travels involved travel arrangement coordination and client documentation, while her role as Payroll Clerk at Davao Security and Investigation Agency, Inc. focused on payroll processing and tax submissions. Shirley’s advanced Microsoft Office, Google Suite, and time management skills are underpinned by training in public administration and English language instruction.
Experience
Head Stewardess
Luxury Sea Boats Chartered LLC · 2020 — 2025Oversaw guest-facing operations while delivering high-standard service. Managed scheduling, provisioning, inventories, and cross-department communication. Conducted administrative tasks such as reports, budgeting, crew schedules, and documentation. Supervised and trained stewarding staff to uphold operational excellence. Adapted to fast-paced, high-pressure environments with discretion.Administrative Assistant
Idp Education Ltd · 2018 — 2020Handled student files, documentation, checklists, and application submissions. Coordinated appointments and managed email communications, follow-ups, and CRM updates. Conducted research, prepared forms, processed payments, and monitored deadlines to ensure accuracy and confidentiality of all client documents.Skin Care Specialist / Beauty Advisor
Dermalogica (Super Care Pharmacy) · 2017 — 2018Demonstrated products to enhance customer engagement and interest. Contributed to creating a positive brand image, which fostered consumer usage and loyalty. Distributed promotional materials to create new sales opportunities and reported key metrics to inform strategies for maximizing outreach effectiveness.Archives Clerk
Air Deepak Travels · 2013 — 2015Prepared itineraries, quotations, bookings, and confirmations for travel arrangements. Coordinated flights and accommodations while assisting clients with visa requirements and travel documentation. Maintained customer records and provided administrative support.Payroll Clerk
Davao Security and Investigation Agency, Inc. · 2013 — 2015Streamlined payroll processes while ensuring timely reporting to management. Effectively managed tax submissions to minimize compliance risks and enhanced payroll accuracy by resolving discrepancies efficiently. Maintained detailed attendance records to improve operational efficiency.
Skills & Expertise
Education
- Master in Public AdministrationNotre Dame University-Notre Dame of Kidapawan College Consortium · 2002 — 2004
- Bachelor of Arts in Political ScienceNotre Dame of Kidapawan College · 1998 — 2002
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