Shrijana S.
Senior UN Security Operations Specialist
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Shrijana S. is a seasoned Security Operations Centre (SOC) Assistant with over 13 years of experience supporting safety, emergency communications, and operational monitoring within the United Nations framework in Nepal. Her background includes critical roles at UNDSS, where she managed incident communications, coordinated emergency response for events such as earthquakes, civil unrest, and aviation incidents, and maintained operational readiness by updating contact and warden lists, facilitating headcounts, and preparing incident reports. Previously, at UNHCR, she contributed as a Data Management Case Worker, maintaining refugee records and supporting data compliance. Additionally, she has taught IT and provided technical support in academic settings. Shrijana brings advanced proficiency in data management, security information systems, and a solid foundation in programming and IT troubleshooting applied across humanitarian and educational sectors.
Experience
Security Operations Centre (SOC) Assistant (stand-by)
UNDSS · 2012 — PresentResponsible for receiving, transmitting, and relaying security and safety messages to all UN personnel through various communication channels such as VHF, SMS, Email, and mobile. Upon notification of security incidents, I inform the supervisor and monitor the movement of field missions as outlined by the Security Risk Management process. Immediate support is provided to UNSMS personnel during security incidents while coordinating with the supervisor. Additionally, I monitor the usage of communication devices and update operational status for the Radio Telecommunication Assistant. Conducting personnel headcounts and maintaining contact details for UNSMS personnel is also part of my responsibilities. I ensure the validity of warden lists, respond to incident queries, and prepare accurate incident reports as directed.Data Management Case Worker
UNHCR - Sub Office · 2011 — 2011Maintained precise information in UNHCR data systems concerning the registration, resettlement, and protection of refugees and persons of concern. Compiled statistics and assisted in preparing reports for supervisors based on incidents data. I ensured accurate logs to support operational decision-making and managed inquiries for information with confidentiality. Field visits to collect and verify information in refugee camps as per established procedures involved coordination with various stakeholders, including field and management teams.Computer Teacher / IT Support
Balmiki Education Foundation · 2009 — 2011Delivered theoretical and practical computer training to students, ensuring clear communication of technology concepts. I provided technical support, troubleshooting computer systems and classroom IT equipment. The management and maintenance of the institution's IT infrastructure were essential to guarantee operational readiness. Helping users with problem resolution also formed part of my role, which demonstrated strong organizational skills in managing classes and schedules.
Skills & Expertise
Education
- Bachelor of Computer Application (BCA)Purbanchal University · — — 2005
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