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Shruti P. — Growth & Client Success I International Customer Support from India

Shruti P.

Growth & Client Success I International Customer Support

India 3-6 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Shruti P. is an MBA-qualified professional specializing in digital marketing and customer acquisition within the education technology and wellness industries. With over 2.5 years of hands-on experience, Shruti has managed high-volume lead pipelines and optimized sales funnels in organizations such as JetLearn, Fitelo, and Jaro Education. Her work includes driving the end-to-end customer journey, applying structured follow-ups to enhance conversion rate optimization (CRO), and utilizing data insights to inform marketing and sales strategies. At JetLearn, she improved conversion rates and supported retention efforts for education services, while at Fitelo and Jaro Education, she managed outreach, lead generation, and consulted prospective clients to achieve enrollment and revenue targets. Shruti’s expertise is grounded in data-driven execution, campaign coordination, and CRM management.

Experience

  • Growth & Client Success Executive

    JetLearn · 2023 — Present
    Managed the customer acquisition funnel from lead to trial to conversion. Enhanced conversion rates with structured follow-ups and contributed to retention and engagement strategies. Collaborated with teams to streamline the customer journey, leveraging data insights for performance improvement.
  • Sales Executive (Marketing & Conversion)

    Fitelo · 2023 — 2023
    Conducted high-volume outreach for customer acquisition and revenue generation. Oversaw the full sales funnel, focusing on conversion rate improvements while applying consultative selling techniques.
  • Career Development Executive

    Jaro Education · 2021 — 2022
    Generated over 100 leads weekly and met enrollment objectives. Enhanced the pipeline by fostering engagement, managing a high-volume customer funnel with 60 to 80 daily interactions, and improving conversion rates through structured engagement strategies aimed at customer acquisition and retention.

Skills & Expertise

Education

  • MBA (Marketing & HR)
    Doon Business School · 2020 — 2022

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