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Shubham G. — Junior AI Trainer from India

Shubham G.

Junior AI Trainer

India Less than 1 year
Open to offersNew to Platform
Languages
EnglishHindi
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About

Shubham G. is a dedicated professional with a robust background in the US healthcare industry, particularly in the area of patient insurance verification and data management. As a Program Specialist at Wissen Infotech, he facilitated crucial collaboration with healthcare providers and insurance teams to streamline the administration of treatments such as Botox One. His expertise lies in ensuring meticulous verification of patient insurance details, which contributes significantly to efficient treatment approval processes. With 1.5 years of experience as a Customer Advisor at Reliance SMSL Ltd., Shubham honed his strong communication and problem-solving skills by managing customer inquiries and resolving issues effectively. He currently applies his skills as an AI Trainer, working on refining AI by integrating diverse cultural data, thereby enhancing its contextual and cultural accuracy. Shubham holds a Bachelor of Business Administration from the University of Rajasthan and is proficient in managing patient and insurance data, with a deep understanding of US healthcare protocols.

Experience

  • AI Trainer

    Freelance / Project-Based · 2024 — Present
    Engaged with AI technology to improve understanding of diverse local cultures and contexts. Curated and updated region-specific data to enhance AI model accuracy and relevance. Ensured cultural nuances were accurately represented, enabling AI to deliver contextually appropriate responses.
  • Program Specialist

    Wissen Infotech (for USA clients Labcorp & Fortrea) · 2023 — 2024
    Focused on the US healthcare industry, particularly managing insurance-related cases for Botox One treatments. Collected and verified patient insurance information in collaboration with healthcare providers. Organized documentation to ensure completeness prior to drug administration. Facilitated effective communication between insurance teams and healthcare providers, maintaining compliance with healthcare regulations.
  • Customer Advisor

    Reliance SMSL Ltd. · 2021 — 2023
    Delivered front-line customer service by assisting clients with product and account inquiries. Built strong customer relationships by addressing needs and offering practical solutions. Resolved issues efficiently while managing multiple customer interactions, enhancing time management and problem-solving skills.

Skills & Expertise

Education

  • Bachelor of Business Administration
    University of Rajasthan · 2016 — 2019

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