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Shubham S. — Junior Operations and Claims Processing Specialist from India

Shubham S.

Junior Operations and Claims Processing Specialist

India No experience yet
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Languages
EnglishHindi
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About

Shubham S., based in Gurugram, India, is a dedicated professional in Operations and Claims Processing with over 2 years of experience at Concentrix Daksh Services. As a Senior Representative in transaction processing, Shubham excelled in the healthcare insurance operations sector, known for maintaining high accuracy and adhering to strict compliance standards. His role involved processing and auditing medical and insurance claims while ensuring 100% compliance with Service Level Agreement deadlines. Shubham has demonstrated proficiency in handling complex data entry and systematically resolving claim discrepancies. His expertise in auditing, transaction processing, and workflow management was critical in achieving consistently high quality scores and operational efficiency. A graduate of Kurukshetra University with a Bachelor of Commerce, Shubham possesses strong problem-solving and team collaboration skills, further bolstered by his fluency in English and Hindi.

Experience

  • Senior Representative – Operations

    Concentrix Daksh Services India Pvt. Ltd. · 2024 — 2026
    Audited and processed medical and insurance claims while ensuring high accuracy and adherence to defined Service Level Agreement (SLA) deadlines. Evaluated workflows to guarantee complete compliance with internal operational standards. Managed complex data entry and verification, resolving claim discrepancies systematically. Worked alongside team leads and cross-functional groups to optimize daily operational objectives and maintain high quality scores.

Skills & Expertise

Education

  • Bachelor of Commerce
    Kurukshetra University · — — 2018

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