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Shynie U. — Junior Telemarketing Specialist from Philippines

Shynie U.

Junior Telemarketing Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Shynie U. has built a professional career in the telemarketing and technical industry, primarily focusing on customer service and technical support. From 2021 to 2022, she served as a Customer Service Representative at Trualliant Inc., where she handled live call duties for a healthcare account, specializing in the offering and renewal of health insurances within the Medicare sector. Prior to this role, Shynie worked as a Technical Support Representative at Transcom. She possesses strong abilities in cold calling and appointment setting, along with proficiency in MS Applications and technical skills such as dialer management and data encoding. Shynie is currently pursuing a Bachelor of Secondary Education with a major in Filipino at Iloilo Science and Technology University. Her dynamic skill set is complemented by her experience in diverse telemarketing environments.

Experience

  • Customer Service Representative

    Trualliant Inc. · 2021 — 2022
    Served as a live call agent managing a healthcare account, responsible for offering and renewing health insurances related to Medicare.
  • Technical Support Representative

    Transcom · 2021 — 2022
    Provided technical support, addressing issues and assisting customers in navigating various technical queries.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in Filipino
    Iloilo Science and Technology University · 2022 — 2026

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