SIAREZ I.
Mid-Level Administrative Virtual Assistant
Open to offersNew to PlatformAbout
Ivy M. is an experienced professional who has cultivated expertise as a Virtual Assistant and Telemarketer. Between 2014 and 2016, she worked with St. Paul Consulting Group, where her responsibilities included contacting potential clients, promoting company products and services, and managing information requests. Afterward, from 2017 to 2020, she contributed to Complete Access Insurance by handling client interactions and booking appointments with insurance brokers. A graduate with a Bachelor of Education from the University of the Immaculate Conception in Davao City, Philippines, Ivy has honed her organizational and communication skills, proficiently using tools like MS Word, Excel, and PowerPoint, and she is well-versed in Google Drive, Google Docs & Google Sheets. Her familiarity with CRM systems like Salesforce and HubSpot further underscores her commitment to administrative and client service excellence.
Experience
Virtual Assistant
COMPLETE ACCESS INSURANCE · 2017 — 2020Engaged with potential customers through phone calls to promote products and services. Scheduled appointments for clients with insurance brokers. Handled incoming calls and provided responses to queries through chat and email.Virtual Assistant & Telemarketer
ST. PAUL CONSULTING GROUP · 2014 — 2016Initiated contact with potential clients via phone. Presented the company, its products, and services. Responded to client inquiries and directed calls to the appropriate department when needed.
Skills & Expertise
Education
- Bachelor of Education (Major in English)University of the Immaculate Conception · 2009 — 2013
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