Sibusisiwe M.

Sibusisiwe M. is a results-driven professional with a robust background in Office Administration, Sales, and Call Centre operations. With eight years of experience in call centre roles such as at Call Connect, she honed her ability to deliver exceptional customer service and effectively manage high volumes of client interactions. Building on this foundation, she spent seven years as a Sales Agent at Kazang, where she excelled in client acquisition, relationship management, and exceeding sales targets. Her expertise in strategic sales and CRM practices significantly contributed to her role at Kazang Micro Merchant Division, where she served as an Admin Supervisor from 2019 to 2025. There, she successfully supervised administrative teams and streamlined operations for enhanced productivity. Additionally, she is highly skilled in Microsoft Office Suite, resource coordination, and possesses strong problem-solving abilities, all of which underpin her proven track record in ensuring efficient and accurate office functions.