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Siddharth S. — Junior Virtual Assistant from India

Siddharth S.

Junior Virtual Assistant

India 2-3 years
Open to offersNew to Platform
Languages
English
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About

Siddharth S. is a dedicated professional specializing in Customer Support and Virtual Assistance with experience in the payment and transaction processing industry. From April 2026 to June 2026, Siddharth effectively served as a Customer Service Representative at Paybotic, where he provided front-line support, resolved client queries through email and chat, and handled complex customer inquiries by escalating them for timely resolution. His role required proficiency in CRM Management to maintain accurate customer interaction records. Previously, from July 2024 to June 2026, he worked as a Virtual Assistant at Taskminions in Lucknow, delivering comprehensive Administrative Support including email communication, scheduling, and client coordination. He is pursuing a Bachelor of Commerce from Lucknow University with a notable GPA of 92.1% and holds an AI Cybersecurity Certificate, showcasing his commitment to staying current in his field.

Experience

  • Customer Service Representative

    Paybotic · 2026 — 2026
    Delivered front-line customer service support at Paybotic, addressing client inquiries via email and chat professionally. Managed customer inquiries, resolved account and transaction issues, and escalated more complex concerns to guarantee prompt resolutions. Recorded and maintained accurate customer interaction details and updated account information within CRM systems.

  • Virtual Assistant

    Taskminions · 2024 — 2026
    Served as a Virtual Assistant for Taskminions, undertaking various administrative support tasks such as managing email communication, data entry, and internet research. Coordinated scheduling and client interactions, while facilitating workflow management, updating CRM records, generating leads, and ensuring organized documentation to support timely task completion.

Skills & Expertise

ERP / Enterprise SystemsResearchCRMLead Generation Cold CallingCustomer ServiceVirtual AssistantCustomer Service Representative

Education

  • Bachelor of Commerce (B.Com)
    Lucknow University · — — 2027

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