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Silindokuhle S. — Mid-Level Sales and Customer Service Specialist from South Africa

Silindokuhle S.

Mid-Level Sales and Customer Service Specialist

South Africa 1-2 years
Open to offersNew to Platform
Languages
English
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About

Silindokuhle S. is a versatile professional with notable experience across sales, customer service, and field marketing. Demonstrating proficiency in CRM Systems, particularly HubSpot, he effectively manages client data, builds lasting customer relationships, and ensures precise data entry. During his tenure as a Field Sales Representative at Tiger Brands, he promoted FMCG products, maintained robust relationships with shop owners, accurately captured sales data, and monitored stock levels. At Haulla Ecube Labs, he excelled as a Business Development Manager, enhancing his digital communication and CRM skills. Furthermore, as a Senior Trade Development Manager at MTN South Africa, Silindokuhle facilitated customer inquiries, managed sales transactions, and ensured client satisfaction. His foundation in occupational safety and risk assessment, coupled with his Microsoft Office skills, solidifies his capability in administrative and reporting functions. Committed to continuous development, he is open to new challenges and ready for immediate employment.

Experience

  • Field Sales Representative

    Tiger Brands · 2025 — 2026
    Visited retail locations for the promotion and distribution of FMCG products while establishing and nurturing relationships with shop owners and customers. Accurately recorded and reported daily sales data for management purposes, monitored stock levels, and ensured product availability. Addressed customer and retailer queries on-site, working independently across designated routes.
  • Business Development Manager

    Haulla Ecube Labs · 2021 — 2022
    Developed skills in digital communication and CRM management while working remotely. Managed interactions with clients through email, chat, and online platforms, updating records and tracking client interactions via HubSpot CRM. Addressed customer queries, ensured a positive experience, and supported sales processes through organized record-keeping.
  • Senior Trade Development Manager

    MTN South Africa · 2019 — 2021
    Provided assistance to customers with inquiries related to products and services, managed sales transactions, and facilitated client onboarding. Ensured customer satisfaction by resolving problems and promoting company products and services to walk-in clients while assisting with basic administrative and reporting tasks.
  • Receptionist

    Reservoir Hills Insurance Brokers · 2019 — 2020
    Performed basic administrative tasks including filing, data capturing, and document organization. Answered incoming calls, accurately transferred calls, and took messages. Assisted with customer inquiries, directing them to the appropriate departments, and managed appointment scheduling and diary coordination.

Skills & Expertise

Education

  • Matric
    Siyamukela High School

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