Simon A.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Simon A. is an accomplished IT Support Specialist with a strong foundation in technical support, hardware maintenance, and software quality assurance. Based in Maramag, Bukidnon, Philippines, and holding a Bachelor of Science in Information Technology from Central Mindanao University, Simon is skilled in resolving complex IT issues and leading end-to-end project development. As an IT Support Intern, he proficiently managed preventive maintenance for computers, printers, and peripherals, enhancing equipment reliability. He is adept in network setup and troubleshooting, ensuring seamless internet connectivity. Simon's expertise extends to web development using HTML, CSS, and JavaScript, and he has led significant projects like a digital cemetery management system with GIS mapping. Certified in Software Testing/QA and AI for Business, Simon is keen to leverage his technical skills within dynamic remote teams, delivering innovative solutions through technologies such as AnyDesk and TeamViewer.
Experience
IT Support Intern
null · 2024 — 2025Conducted preventive maintenance on computers, printers, and office peripherals to minimize equipment downtime. Managed the crimping and routing of Ethernet cables for network installation and expansion at office workstations. Set up projectors for meetings and presentations, eliminating setup delays. Offered first-line technical support for employees encountering issues with macOS and Windows systems. Identified and rectified internet connectivity problems to restore network access promptly. Addressed ad-hoc IT requests from staff, ensuring the delivery of timely and effective solutions.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyCentral Mindanao University · 2021 — 2025