Sithabile F.
Mid-Level Office Administrator
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About
Sithabile G. is an experienced Office Administrator with a strong background in administrative support and customer service. With a career spanning over two decades, she has developed expertise in various office management tasks. From April 2005 to October 2007, she worked at Panasonic Business Systems, where she honed her skills as a Receptionist, handling switchboard duties, data entry, and appointment setting. Her tenure at Unilever SA from June 2010 to September 2013 further refined her abilities in customer service and inquiry handling. More recently, at Johannesburg Water from September 2020 to February 2025, she excelled in resolving complaints, data capturing, and database management. Her educational background includes certificated courses in office administration and digital marketing from EduCourse and HubSpot Academy, indicating a commitment to continuous professional development. Customer service, data management, and problem-solving are among her key strengths.
Experience
Office Administrator
Johannesburg Water · 2020 — 2025Resolved complaints and reported findings while delivering customer service. Performed data capturing and managed filing and database management. Conducted training and facilitated payroll processes.Switchboard Operator/Customer Services
Unilever SA · 2010 — 2013Provided customer support by handling inquiries and directing calls efficiently.Receptionist/Switchboard
Panasonic Business Systems · 2005 — 2007Managed switchboard operations while handling data entry, organizing filing systems, scheduling meetings, and setting appointments. Took minutes during meetings and facilitated email lead and sales generation.
Skills & Expertise
Education
- MatricRidge Park College · 1999 — 2003
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