sittie H.
Mid-Level Sales Appointment Setter
Open to offersNew to PlatformAbout
Sittie A. is an accomplished Sales Representative and Appointment Setter with expertise in lead generation, customer engagement, and service delivery. Based in Davao City, Philippines, she has successfully operated in diverse business environments including hospitality, sales, and home improvement. With a solid foundation in CRM systems and auto dialers, Sittie excels at high-volume outbound calling, prospect engagement, and lead qualification. Her professional tenure includes roles at Sutherland Global Service, where she handled customer inquiries and managed support systems, IBEX as a Sales Representative and Technical Support Dispatcher managing sales operations, and Phoenix Virtual Champ focusing on appointment setting for roofing and home improvement services. Sittie capitalizes on her communication and multitasking skills to convert prospects into qualified sales opportunities, demonstrating a strong ability to identify customer needs and schedule qualified appointments across various sectors.
Experience
Appointment Setter
KPay · 2025 — 2026Created and qualified leads for payment processing solutions via outbound calls. Interacted with business owners to assess payment needs, presented KPay’s offerings, and scheduled appointments as well as product demonstrations for the sales team. Managed lead information and call activities using CRM and sales tools.Appointment Setter / Roofing Sales / Home Improvement
Phoenix Virtual Champ · 2024 — 2025Generated and qualified leads for roofing and home improvement services through outbound calls. Engaged with homeowners to identify needs, handled objections, and scheduled qualified appointments for the sales team. Maintained accurate lead information and supervised follow-ups using CRM and sales tools.Sales Representative and Technical Support / Dispatcher
IBEX · 2023 — 2024Conducted sales and provided technical support while managing dispatch operations. Handled customer inquiries and high-volume calls, qualifying leads and troubleshooting issues. Worked with CRM systems and autodialers, maintaining accurate records and delivering timely solutions.Customer Service Specialist / Lead Generation
Sutherland Global Service · 2021 — 2023Delivered professional support to customers by addressing inquiries and resolving concerns. Managed a high volume of customer interactions while ensuring accuracy and maintaining service quality. Identified customer needs, handled objections, and recommended suitable products or services. Documented customer interactions and utilized CRM systems to manage accounts and follow-ups.
Skills & Expertise
Education
- Hospitality ManagementTalisay City, Cebu, Philippines · 2012 — 2024
- Bachelor of Education ElementaryMarawi College · 2014 — 2018