Siyanda M.
Mid-Level Administration Officer
Open to offersNew to PlatformAbout
Siyanda M. is an accomplished Administration Officer with extensive experience in the healthcare and municipal sectors. With a solid foundation in administrative processes and patient interaction at Netcare Hospital since March 2015, Siyanda effectively assists patients in completing required forms, captures admission and discharge details, and ensures meticulous maintenance of administrative records. Previously, she worked as a Foreign Exchange Consultant for America Express Foreign Bank, handling foreign exchange transactions and managing cash limits. At Ekurhuleni Municipality, she ensures accurate documentation, promotes customer service culture, and upholds ethical stakeholder engagements. An alumna of Harvest High School and Johannesburg Technical College, Siyanda is further equipped with skills in computer literacy and public relations, bringing comprehensive business acumen to her role.
Experience
Administration Officer
Ekurhuleni Municipality · 2016 — PresentEnsured accurate administration, documentation, reporting, and recording of information while following safety protocols. Adhered to financial management processes in the functional area of work. Promoted a strong culture of customer service and maintained professional interactions with stakeholders. Collected data and contributed to the preparation of legal and compliance reports in alignment with established standards and regulations.Administration Officer
Netcare Hospital · 2015 — PresentAssisted patients with the completion of necessary forms and documents. Captured admission and discharge information in a professional and friendly manner. Conducted risk profiling for clients in accordance with the National Credit Act. Maintained administrative records within the system and reported statistics as required.Foreign Exchange Consultant
America Express Foreign Bank · 2009 — 2015Provided product advice on offerings from the company. Managed processing of money transfers to foreign countries using the Western Union System. Facilitated payments for business clients leveraging foreign exchange. Handled cash management for the branch, including clearing and ordering cash from the HUB.
Skills & Expertise
Education
- Public RelationsUniversity of South Africa · 2018 — Present
- Call CenterQuest Computer Skills Centre · 2005 — Present
- Computer LiteracyJohannesburg Technical College · 2001 — Present
- MatricHarvest High School · 1999 — 1999
Interested in this professional?
Sign in as an employer to save this profile or invite Siyanda M. to a job.
Sign in as an employer