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Sofia N. — Junior F&B Service Specialist from Philippines

Sofia N.

Junior F&B Service Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Sofia N. is a dedicated F&B Service Associate with robust experience in the hospitality industry, currently serving as a bar server at Solaire Resort Entertainment City, a prestigious hotel in Parañaque, Philippines. With two years of expertise, Sofia excels in providing exceptional customer service within high-volume environments, emphasizing drink service, order accuracy, and guest engagement. Her responsibilities include managing bar setups and breakdowns for large and private events, collaborating with bartenders and kitchen staff to maintain seamless service, and adhering to public health standards. Sofia is proficient with POS systems for accurate payment processing and skilled in upselling drinks and food for profit maximization. Her educational background includes a Bachelor of Science in International Travel and Tourism Management from Lyceum of the Philippine University – Manila. Sofia continues to hone her skills through various certifications, including those in event planning and F&B service excellence.

Experience

  • Bar Server

    Solaire Resort Entertainment City · 2024 — Present
    Delivered personalized service in a fast-paced environment, managing orders and processing payments accurately with a POS system. Collaborated with colleagues to ensure customer satisfaction and operational efficiency. Assisted in setting up and breaking down bar service for large and private events, overseeing table and serving station arrangements. Worked alongside bartenders and kitchen staff to provide high-quality service and offerings. Leveraged upselling techniques for drinks and food items to increase sales. Complied with public health standards and alcohol service regulations to maintain a safe environment.
  • Flight Attendant Training

    PTC Aviation Training Center · 2022 — 2022
    Participated in a training program focusing on personality development, grooming, and inflight customer and food service. Covered aspects of inflight medical safety and emergency procedures as well as group dynamics.
  • Tourism Knowledge Center

    Rajah Travel Corporation · 2022 — 2022
    Conducted research on tourism news and trends articles, as well as potential tourism destination microsites. Monitored shared drive activities and contributed to drafting content for the TKC website regarding news and trends.

Skills & Expertise

Education

  • Bachelor of Science in International Travel and Tourism Management
    Lyceum of the Philippine University – Manila · 2019 — 2023
  • Senior High School – With Honors
    Lyceum of the Philippine University – Manila · 2017 — 2019

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