SOHAM G.

Soham G. is an experienced Customer Service Representative with a background in technical support and customer engagement. Having completed his education with a B.Tech from Netaji Subhash Engineering College in 2021, Soham began his career in the customer service industry with roles at Globiva Services Pvt Ltd. and Teleperformance. At Teleperformance, he achieved an impressive 95% positive response rate, adhering to business quality norms. He further expanded his expertise at Concentrix as a Technical Support Executive, focusing on backend operations and supporting sales in the USA Mid-Market East region. Soham's practical training in automobile components at Bosch Ltd. and port operations with Kolkata Port Trust reinforces his capacity to adapt across various sectors. Known for his strong communication skills, Soham continues to build positive interactions with customers from diverse backgrounds, providing substantial support to business operations.