Sonali N.

Documented over 55 functional requirements for various online banking services. Engaged in three Program Increment (PI) planning sessions within an Agile delivery team. Managed over 150 JIRA tickets to monitor development and analysis activities. Collaborated with more than 18 developers, 2–3 QA testers, and one client analyst to clarify system behavior and functional requirements. Reviewed upwards of 200 APIs using Swagger documentation to analyze system behavior and input validation rules. Validated API specifications against database field requirements to ensure alignment with client-defined data rules. Compiled documentation for a digital onboarding platform to aid knowledge transfer among delivery teams. Converted a service reference file exceeding 300 lines into an 1800+ line Excel configuration sheet for developers to better understand product services and configuration rules. Conducted duplicate and data quality checks across three database environments. Produced documentation for existing functionality during a rapid delivery project where documentation aligned with development.

Executed a product development project where the product concept and operational approach were defined alongside two co-founders. Designed 12 user interface screens with guidance from a UX engineer. Established four core product features utilizing use case diagrams, narratives, and screen specifications. Carried out 15+ functional tests during MVP development to confirm feature behavior. Initiated the Linear development board to keep track of tasks and feature progress. Managed legal documentation by coordinating and overseeing external legal support. Maintained communication with early waitlist users following the MVP launch.

Documented requirements across three projects to enhance delivery and stakeholder alignment. Led process mapping workshops to outline over 12 business processes and identify workflow inefficiencies. Conducted ideation sessions to devise solutions for business and operational challenges. Analyzed business processes with over 15 stakeholders to pinpoint pain points and define future state requirements. Facilitated more than 15 blue sky ideation sessions to foster innovative thinking and explore new solutions. Created 12 customer journey maps to evaluate user experiences across multiple business processes. Supported value realization and transition planning analysis during project implementation. Generated over 40 project governance reports, including status updates and risk tracking. Enhanced team collaboration through regular check-ins and engagement activities. Conducted PRINCE2 training sessions for 18 graduate consultants. Researched topics related to Power BI tools, alternate learning platforms, and the insurance industry to facilitate internal decision-making. Developed Power BI dashboards to monitor BSG diversity metrics and the progress of legacy system decommissioning initiatives. Mentored interns to assist onboarding and knowledge transfer.

Completed a system development project with distinction. Defined the product concept and operational approach in collaboration with two co-founders. Designed user interface screens along with mentorship from a UX engineer. Specified core product features using use case diagrams and narratives. Conducted functional testing during MVP development to ensure accurate feature performance. Set up a development board to track tasks and feature progression.

Delivered community service by conducting COVID-19 awareness sessions in local schools. Developed educational posters and an activity booklet aimed at enhancing student engagement during lockdown.