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Sone V. — Mid-Level Technical Assistant from South Africa

Sone V.

Mid-Level Technical Assistant

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Soné v. D. is an experienced professional in the customer service and technical support sectors, based in Cape Town, South Africa. She has developed a broad skill set including Sales, Telemarketing, and Customer Service, evident from her diverse roles across various industries. Her career began as a waitress at Burgerfair, where she enhanced her interpersonal skills. She moved into Telemarketing and administrative work at Secure A Bond, effectively communicating second house bond opportunities to potential clients. At The Candy Factory, she supported the CEO with administrative responsibilities, showcasing her organizational abilities. As a Teller at ABSA, she handled financial transactions and customer inquiries, emphasizing her attention to detail. Her technical proficiency was honed through a PC Technician course, emphasizing Networking Technologies and A+ Essentials, culminating in a technical assistant role at Kara Medical, where she was responsible for equipment assembly and maintenance. Soné is bilingual in English and Afrikaans, further enhancing her communication capabilities.

Experience

  • Technical Assistant

    Kara Medical · 2022 — 2023
    Assisted in the assembly, testing, and maintenance of company equipment. Interpreted operations and maintenance manuals and conducted fault finding on malfunctioning equipment.
  • Admin

    Delmec · 2014 — 2018
    Performed clerical duties to support office operations, including answering calls and emails, greeting visitors, and creating spreadsheets for leadership.
  • Sales Assistant

    Matrix Warehouse · 2013 — 2014
    Assisted customers in locating products, placing orders, and processing transactions. Ensured the sales floor remained organized and adequately stocked.
  • Teller

    ABSA · 2010 — 2012
    Facilitated customer account transactions by processing deposits, loan payments, and check cashing. Provided cashier's checks, traveler's checks, and series E bonds.
  • Telemarketing and Administration

    Secure A Bond · 2008 — 2009
    Engaged potential customers via phone to sell second house bond opportunities. Maintained customer contact lists while explaining service benefits and obtaining payment information.
  • Personal Assistant and General Administration

    The Candy Factory · 2009 — 2009
    Executed various administrative tasks on behalf of the CEO.
  • Waitress

    Burgerfair · 2004 — 2008
    Managed welcoming and seating of guests, took orders, and communicated them to the kitchen. Memorized the menu and made recommendations to encourage upselling.

Skills & Expertise

Education

  • High school diploma
    Hoerskool Bellville · 2006 — 2006

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