Sonia N.

Sonia N. is an accomplished Executive Support and Customer Service professional based in Nairobi, Kenya, with over four years of experience. Her career spans roles in sales, client relationship management, and administrative support. Currently, at Evikom Consulting Firm, she excels as a Sales Executive and Administrative Executive, where she leverages her proficiency in CRM systems like Salesforce, HubSpot, and Zoho to manage CRM records, support executives, and exceed sales targets. Previously, as a Direct Sales Representative at Family Bank, Sonia consistently surpassed sales goals while promoting financial products and aiding branch operations. She is also experienced in training and education, having contributed as an Entrepreneurship Trainer at Beacons of Hope College. Sonia holds a Bachelor's degree in Co-operative Business with a Finance focus from Co-operative University of Kenya, and her technical acumen includes tools like Microsoft Office, Google Workspace, ChatGPT, and Microsoft Copilot.