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Sonia C. — Senior IT Business Analyst from Argentina

Sonia C.

Senior IT Business Analyst

Argentina 6+ years
Open to offersNew to Platform
Languages
Spanish
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About

Sonia C., based in Resistencia, Chaco, Argentina, is a seasoned Senior Functional Analyst with over 15 years of expertise in digital transformation projects. She excels in requirements gathering, process optimization, functional validation, and comprehensive support during technological implementations. Sonia acts as a critical liaison between business areas and technical teams, translating operational needs into functional solutions while ensuring the traceability of requirements and data quality. Her career showcases extensive experience in high-stakes operational projects, data migration, process automation, and incident management. She is adept in working within agile and multidisciplinary environments, collaborating closely with users, developers, QA, project leaders, and stakeholders. Her key skills include requirements management, process modeling (UML), functional testing, data analysis with SQL, and agile methodologies like Scrum and Kanban. She has worked with renowned firms like Indra Group and Unitech Corp, contributing significantly to their modernization and process enhancement initiatives.

Experience

  • Senior Functional Analyst

    INDRA GROUP · 2016 — 2025
    Conducted requirement gathering and analysis with business users and functional representatives. Defined, documented, and tracked evolving functional requirements. Managed incidents and requirements comprehensively using Jira and Mantis. Designed and executed functional, integration, regression, and user acceptance tests (UAT). Validated business rules, processes, and data integrity through SQL queries. Coordinated with development, quality, and business teams to ensure functional objectives were met. Participated in digital transformation projects, data migration, and process modernization. Provided second-level functional support and post-implementation assistance.
  • Functional Analyst / Functional Support Specialist

    UNITECH CORP · 2006 — 2016
    Performed requirement gathering and analysis of operational processes for technology solution implementation and evolution. Took part in system modernization and replacement projects by identifying business needs and improvement opportunities. Created functional documentation, operational procedures, user manuals, and training materials. Defined and conducted functional tests to validate new features and versions before production release. Provided training and support to end-users during the implementation and adoption of new tools. Managed, analyzed, and resolved functional incidents, serving as a liaison between users and technical teams. Validated information and executed data consistency checks to ensure system quality and reliability. Engaged in deployments, commissioning, and post-implementation support. Collaborated with multidisciplinary teams for continuous process and application improvement.

Skills & Expertise

Education

  • Analista Programador
    ICOP Santa Fe
  • Ingeniería en Sistemas
    UTN RRE

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