Stacy B.

Stacy B. is an accomplished professional with over 9 years of experience in various sectors including healthcare, telecommunications, and roadside assistance operations. Her journey began as a Sales Agent at Foundever (Sitel Philippines), where she adeptly promoted and sold telecommunications services and addressed healthcare-related queries from August 2017 to May 2021. During her tenure at Concentrix Philippines until September 2023, Stacy excelled as a Senior Technical Support & Customer Service Representative, demonstrating her efficacy in managing inbound calls, supporting customers with Samsung products, and troubleshooting technical issues. She further honed her skills at UNIFYCX Philippines, Inc., as a Senior Associate in Roadside Assistance Dispatch, where she coordinated services for customers in urgent situations. Stacy is a strong communicator and an expert at identifying sales opportunities through active listening and needs-based recommendations. With a Bachelor of Science in Business Administration, majoring in Marketing Management from Virgen Milagrosa University Foundation, she is well-equipped to handle complex interactions and ensure customer satisfaction.