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Steffen D. — Mid-Level Operations Supervisor from Philippines

Steffen D.

Mid-Level Operations Supervisor

Philippines 3-6 years
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About

Steffen E. is an experienced Operations and Team Supervisor with over four years of expertise in managing workflows and leading teams to support efficient business operations. With a solid foundation in administrative coordination and process improvement, Steffen excels in maintaining organized systems and ensuring smooth daily operations in administrative and office management settings. During his tenure as an Operations Supervisor from September 2023 to July 2026, he adeptly managed executive calendars, coordinated meetings, and spearheaded cost-efficient procurement processes. Prior to this role, as a Subject Matter Expert, he supported a team of 20+ employees, enhancing cross-department communication and recommending operational improvements. Steffen's expertise in training and onboarding support has been pivotal in facilitating orientation sessions and identifying gaps to boost team efficiency. His academic background includes a Bachelor of Science in Business Administration with a major in Financial Management, alongside a degree in Mechanical Engineering from the University of Mindanao.

Experience

  • Operations Supervisor

    null · 2023 — 2026
    Managed executive calendars, coordinated meetings, and organized travel logistics. Oversaw the office supply inventory while implementing cost-efficient procurement processes. Assisted in the planning and execution of company events to ensure smooth operations. Provided leadership and guidance to team members, maintaining productivity and workflow accuracy.
  • Subject Matter Expert

    null · 2022 — 2023
    Delivered administrative support to a team of over 20 employees, focusing on scheduling and expense reporting. Acted as a liaison between departments to enhance communication and collaboration. Supported onboarding processes and facilitated orientation sessions, while identifying operational gaps and recommending enhancements to team efficiency.
  • Customer Service Advocate

    null · 2021 — 2022
    Handled over 50 daily inquiries with professionalism and accuracy. Established rapport with clients and internal teams through effective communication and problem resolution. Maintained comprehensive documentation to support efficient case handling.

Skills & Expertise

File ManagementDrug DevelopmentEmail ManagementCalendar ManagementE-learning Content CreatorManagement Services

Education

  • Bachelor of Science in Business Administration Major in Financial Management
    University of Mindanao · — — 2021
  • Bachelor of Science in Mechanical Engineering
    University of Mindanao · — — 2018

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