stella S.
Junior Administrative Assistant
Open to offersNew to PlatformAbout
Stella B. is a dedicated professional based in Florianópolis, SC, with over 10 years of diverse experience in child care and commercial roles. Currently serving as a Babysitter at Naissance, she manages essential care for children, including newborns up to six years old. Previously, she was an Assistant of Sales at C&N Talent and Live TV Produtora, where she honed her customer service and administrative skills, handling client inquiries, scheduling meetings, and coordinating administrative processes. Her administrative career began at M.V.C.P. Magalhães Comércio e Entretenimento, where she contributed to stock organization, financial tasks, and process improvement. Stella's educational background includes a degree in Tourism from UNESC and a professional course in Informatics from CIEE RS. Her dedication to personal growth is exemplified by her certification in child care and participation in various voluntary and educational programs.
Experience
Nanny
Naissance · 2026 — PresentEngaged in essential child care, typically for newborns to children aged 6 years.Sales Assistant
C&N Talent · 2024 — 2026Made contact with clients through WhatsApp and phone calls to present products and clarify inquiries. Scheduled meetings for the sales team and managed schedules using spreadsheets for tracking. Oversaw administrative routines, guided team activity distribution, created internal spreadsheets, and tracked process indicators. Handled post-sale customer service, including issue resolution, terms, and cancellations. Managed the internal system, including contracts, portals, and other operational processes.Sales Assistant
Live TV Produtora · 2023 — 2024Contacted clients via WhatsApp and phone calls for product presentation and questions. Organized meetings for the sales team and documented schedules in spreadsheets for management. Acted as a liaison between clients and the sales department, enhancing effective and personalized service. Participated in training across various company sectors, gaining insight into internal processes and improving collaborative capabilities.Administrative Assistant
M.V.C.P. MAGALHÃES COMÉRCIO E ENTRETENIMENTO · 2021 — 2023Performed administrative and commercial routines, including customer service via WhatsApp, sales support, and product production. Responsible for inventory organization, invoicing, and cash register closure. Contributed to process improvements, team training, and supported management in operational solution identification.Intern
DEMHAB – Departamento Municipal de Habitação · 2018 — 2019Handled organization and control of documents and administrative processes, digitalization and registration in the SEI system, telephone support, email dispatch, and assisted with data entry and spreadsheet tasks.
Skills & Expertise
Education
- Bachelor's in TourismUNESC · 2023 — 2025
- Professional Training in Computer ScienceCIEE RS · 2017 — 2017
- High SchoolE.E.E.M Ayrton Senna da Silva
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