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Stephany F. — Mid-Level Virtual Assistant from Philippines

Stephany F.

Mid-Level Virtual Assistant

Philippines 6+ years
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About

Stephany F. is an experienced Executive/Virtual Assistant who has supported business operations across sectors such as development organizations, accounting firms, and the technology industry. Her roles have included working with a Country Manager to oversee program operations, preparing payroll and financial reports, handling chargebacks, and managing customer communications for agency members. At Tambuyog Development Corporation, she provided administrative support by managing procurement, organizing guest bookings, and submitting monthly reports. As a WordPress Developer for Father Inc., she built a website from the ground up. With KB Tax Deviser CPAs, Stephany managed social media management, crafted marketing content, facilitated webinars, and set up automations. Additionally, she has delivered customer service and technical support for Convergys Corporation. Stephany holds degrees in Nursing and Computer Science from institutions in Bacolod City, Philippines.

Experience

  • Executive Virtual Assistant/Project Manager

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    Overlooked program operations in collaboration with the Country Manager. Processed payroll for agency staff and addressed chargebacks as well as disputes. Compiled and presented weekly financial reports while managing social media accounts including the creation of Facebook pages. Drafted and distributed weekend newsletters, communicated updates to customers, and resolved program-related inquiries.

  • Administrative Assistant

    Tambuyog Development Corporation
    Documented minutes of meetings and oversaw the procurement of necessary materials. Handled project CA requests and liquidations alongside booking activities for guests. Provided support to the Project Officer and submitted monthly reports to the head office while assisting beneficiaries during various activities.

  • Wordpress Developer

    Father Inc.
    Developed the website from the ground up.

  • Virtual Assistant

    Upwork
    Executed a weekly 10-hour project involving book reviews and published them on Amazon. Conducted reviews for additional Amazon authors.

  • Marketing/Administrative Assistant

    KB Tax Deviser CPAs
    Managed social media platforms, including creating posts and newsletters. Produced marketing videos and graphics for social media and webinars while facilitating webinar sessions and updating automations. Assisted with the client's website setup and automation needs.

  • Customer Service Representative

    Convergys Corporation
    Supported customers with inquiries regarding services such as phone, internet, or cable. Conducted remote troubleshooting for internet issues, guiding customers when needed, and dispatched technicians to homes when necessary.

Skills & Expertise

Construction And EngineeringDigital MarketingBloggerNotion ConsultantVirtual AssistantFinancial Accounting Analysis

Education

  • BS in Nursing
    Riverside College · — — 2009
  • BS in Computer Science
    University of St. La Salle-Bacolod · — — 2004
  • OJT- Land Bank of the Philippines
    University of St. La Salle-Bacolod · 2003 — 2004

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