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Sthembile D. — Junior Administrative and Customer Support Specialist from South Africa

Sthembile D.

Junior Administrative and Customer Support Specialist

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Sthembile N. is a highly organized and professional Administrative and Customer Support expert based in South Africa. With a solid foundation in customer service, remote communication, and virtual assistance, she excels in administrative tasks, digital communication, and team support. Her experience includes roles as an Administrative Assistant and Customer Service Representative, where she supported office operations, managed schedules, and delivered professional customer service through both phone and online channels. She has a strong ability to multitask, problem-solve, and maintain professionalism in fast-paced remote environments. Sthembile is skilled in email and calendar management, CRM systems, and social media support. Her educational background includes an HR Diploma from Randfontein Western TVET College and a Security Certificate from Sanzate, highlighting her capacity for professional growth. Sthembile is open to remote and international work opportunities, showcasing adaptability and strong communication skills across various platforms and systems.

Experience

  • Administrative Assistant

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    Supported the daily operations of the office and facilitated various administrative processes. Assisted in scheduling, communication, and management of documents. Ensured organized records while enhancing workflow efficiency. Coordinated tasks with a focus on professionalism and accuracy.
  • Customer Service Representative

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    Addressed customer inquiries and ensured effective support and issue resolution. Provided professional customer service via phone and online channels. Established positive relationships with customers through effective communication. Handled customer concerns while upholding service standards.
  • Remote Support & Content Management

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    Operated independently in remote settings managing digital communication tasks. Supported audience engagement and assisted with online content management. Oversaw workflow responsibilities, maintaining productivity in a remote environment. Adapted to various online platforms and systems.

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