Suad S.
Senior Administrative Assistant
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About
Suad S. es una Asistente Administrativa Virtual con más de 15 años de experiencia optimizando procesos en organizaciones del sector público y comercial en Bogotá, Colombia. Ha desempeñado funciones clave en la Secretaría de Educación y la Secretaría de Desarrollo Económico, donde logró reducir demoras administrativas en un 40%, triplicar la eficiencia en atención al usuario y sistematizar documentos históricos. Entre sus responsabilidades destacadas se incluye la organización de agendas de equipos directivos, digitalización de certificados y gestión de bases de datos con alta precisión. Domina herramientas como Excel avanzado, Power BI y Notion, empleándolas para elaborar informes de gestión, reportes técnicos y seguimiento de proyectos de inversión y educativos. Además, ha coordinado logística y reportes para más de 180 profesionales y mejorado la trazabilidad de trámites administrativos.
Experience
Asistente Administrativo
Secretaria de Educación Bogotá · 2025 — 2026Managed scheduling for the team’s agenda, organizing both virtual and in-person meetings. Oversaw email communications, assigned tasks, and operational management. Created reports using Excel and Power BI, as well as tailored presentations as needed. Coordinated administrative logistics to support remote educational teams. Organized document control through digital tools like Notion. Developed operational reports to aid the executive team's decision-making. Ensured the tracking of 40% of administrative processes by updating databases.Secretaria Académico - Secretaria de Rectoría
Secretaria de Educación Bogotá · 2016 — 2025Revamped the enrollment process, boosting productivity from 10 to 35 applications per hour during peak seasons. Led the digitalization of certificates, thereby reducing delivery time to users by 70%. Provided direct assistance to students, families, and educators, achieving an 80% satisfaction rate in user support. Organized operational activities for the Rectorate, coordinating schedules for over 180 professionals. Maintained 90% accuracy in student information by ensuring the software SIMAT was up to date. Recovered and digitalized 70% of the institutional historical archive at risk of loss. Created academic tracking formats that decreased delays in teacher reporting by 80%.Analista de Proyectos y Gestión Documental
Secretaria de Desarrollo Económico · 2013 — 2016Produced technical follow-up reports to monitor the execution of 99% of investment projects. Streamlined document management, eliminating 60% of redundant processes. Oversaw impact indicators for entrepreneurship projects, providing early warnings in 60% of cases. Designed databases for tracking beneficiaries, significantly improving traceability.
Skills & Expertise
Education
- Técnico en Informática EmpresarialCITECH · — — 2003
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