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Sue — Junior Graphic Designer from South Africa

Sue

Junior Graphic Designer

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Sue E. is an adaptable professional with extensive local and international experience spanning the design, education, banking, and customer service industries. As a Graphic Designer / Social Media Specialist at JGD Creations, she established the brand as a leader in South Africa, delivering innovative design solutions and managing a creative team. In education, Sue supported lesson planning and classroom activities as a Teacher Assistant at Zoom Little Bright Stars Creche and provided targeted English instruction online for Group Academy. Her banking career at Nedbank involved roles from Multifunctional Consultant to Foreign Exchange Dealer, focusing on fraud prevention, regulatory compliance, report compilation, and training new team leaders. Sue’s background also includes quality assessment, inbound liaison, and sales consulting within UK and South African businesses, all underscored by her proficiency in administrative management and digital platforms.

Experience

  • Graphic Designer / Social Media Specialist

    JGD Creations · 2023 — Present
    Created logos, invites, posters, flyers, and social media graphics to enhance client branding. Managed a creative team for timely project delivery, built client relationships for satisfaction and retention, and oversaw administrative tasks, schedules, and correspondence. Analyzed project performance for actionable insights and utilized advanced tools to optimize design efficiency.

  • Teacher Assistant

    Zoom Little Bright Stars Creche · 2022 — 2023
    Collaborated with teachers to plan and execute lessons according to curriculum goals. Assisted in classroom activities, tutoring, and maintaining classroom resources. Monitored student behavior during classes and field trips while managing records of attendance and grading.

  • Online English Teacher

    Group Academy · 2020 — 2021
    Conducted English lessons for various skill levels, customizing lessons to meet student goals. Utilized multimedia and interactive content to enhance engagement and effectiveness, providing feedback to support language acquisition and participating in professional development for online teaching methodologies.

  • Multifunctional Consultant

    Nedbank · 2013 — 2019
    Facilitated teller-related transactions and banking services for smooth operations while executing efficient teller banking transactions. Ensured compliance with Reserve Bank exchange control regulations, compiled detailed reports, and addressed fraud-related concerns.

  • Foreign Exchange Dealer

    Nedbank · 2008 — 2013
    Monitored foreign currency balances and maintained compliance to prevent fraud and losses. Compiled administrative reports and executed transactions while acting as a brand ambassador for the bank.

  • Manageress & Quality Assessor

    Advanced Payment Solutions (Cashplus Mastercard) · 2006 — 2008
    Managed administrative functions, including overseeing statistics and reports, and trained customer service representatives to develop their skills into supervisory roles.

  • Inbound Liaison

    Advanced Payment Solutions (Cashplus Mastercard) · 2006 — 2006
    Handled customer queries and managed fraud disclaimers, disputes, and payment processes while ensuring operational efficiency.

  • Customer Service Professional (Inbound & Outbound)

    Advanced Payment Solutions (Cashplus Prepaid Mastercard) · 2005 — 2006
    Managed escalated customer inquiries and processed applications while maintaining client relationships and ensuring satisfaction.

  • Travel Agent for Disneyland Resort

    SITEL PLC U.K. · 2005 — 2005
    Coordinated travel arrangements, including hotel and flight bookings, and performed administrative tasks related to client interactions.

  • Sales Consultant, Receptionist & Personal Assistant (P.A.)

    Astramed Brokers · 2004 — 2005
    Welcomed and assisted visitors, managed correspondence, scheduled appointments, and provided comprehensive administrative support to executives while maintaining office operations.

Skills & Expertise

Customer SupportOnline TutorGraphic DesignGraphic DesignerSocial Media Management

Education

  • BA, Travel and Tourism
    UKZN · — — 2003

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