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sumera A. — Senior Education and Instructional Design Professional from Pakistan

sumera A.

Senior Education and Instructional Design Professional

Pakistan 6+ years
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Languages
EnglishUrdu
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About

Sumera A. is a seasoned education and communication professional from Islamabad, Pakistan, with over 15 years of comprehensive experience in higher education, online learning, academic coordination, and curriculum development. She holds an MPhil in English Linguistics and a Master's in English Literature. Currently, she serves as a Visiting Faculty & Lecturer and Curriculum Designer at educational institutions, where she excels in teaching courses like Digital Humanities and Expository Writing. Sumera skillfully integrates educational technologies such as Microsoft Office, Google Workspace, and LMS platforms into her instructional design processes. She also conducts workshops and training sessions to enhance learning using AI tools. As an Online Tutor for international students, she provides tailored lessons in subjects like English and Mathematics. Her responsibilities extend to academic coordination, where she bridges communication between students, faculty, and administration while managing academic documentation and organizing seminars. Sumera's work is further enriched by her role in customer service, demonstrating expertise in appointment setting, customer communication, and professional record management.

Experience

  • Visiting Faculty & Lecturer

    Universities & Higher Education Institutions · 2022 — Present
    Teach courses such as Digital Humanities, Expository Writing, and English Language and Linguistics. Prepare lectures, lesson plans, presentations, assignments, and examinations while utilizing LMS, Zoom, Microsoft Teams, and Google Classroom for onsite and online classes. Oversee student records, grading, and related academic documentation.
  • Curriculum Designer, Instructional Designer & E-Learning Developer

    Company not specified · 2022 — Present
    Create curricula, course outlines, lesson plans, assessments, and instructional content. Develop e-learning materials utilizing PowerPoint, Canva, Google Workspace, and LMS platforms. Conduct workshops and training sessions that incorporate educational technology and AI tools.
  • Academic Coordination & Campus Representation

    Educational Institutions · 2022 — Present
    Facilitate communication among students, faculty, and administration. Prepare academic presentations, notices, and instructional materials. Organize various academic events and maintain records of attendance, grading, and courses.
  • Online Tutor

    International Students · 2020 — Present
    Provide personalized online instruction in subjects such as English, Mathematics, Psychology, Legal Studies, and Food Studies to students from Australia, the UK, and the UAE. Develop customized lesson plans and assist students with assignments and academic writing.
  • Customer Service, Appointment Setting & Cold Calling

    Company not specified
    Respond to customer inquiries across phone, email, and online platforms. Manage outbound calls to prospective clients and coordinate meetings. Maintain client records utilizing Microsoft Excel, Google Sheets, and CRM software, while addressing customer concerns professionally.
  • Medical Billing Assistant

    Company not specified
    Support the maintenance of patient records, claims documentation, and billing data entry. Ensure the accuracy of documentation while handling administrative and communication tasks related to billing, including verification and organization of digital records.

Skills & Expertise

Education

  • MPhil in English Linguistics
    Rawalpindi Women University · — — 2025
  • Master's in English Literature
    University of the Punjab
  • Bachelor of Arts (Education)
    University of the Punjab
  • F.Sc. (Pre-Medical)
    Institution not specified

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