Supriya S.

Supriya S. is a seasoned Captain with over four years of expertise in customer support and operational excellence. At Swiggy, she has been pivotal in leading customer assistance efforts on the Government Desk, skillfully addressing government document-related inquiries and ensuring seamless support through proficient communication and adept problem-solving skills. She has also demonstrated an ability to coordinate with vendors to streamline processes, notably enhancing customer satisfaction and service delivery. Previously, as a Customer Support Executive at NPEC, Supriya managed customer queries via multiple channels, providing timely resolutions and escalating complex issues when necessary. Her tenure as a Junior Research Associate at The Teichief Academy honed her research documentation capabilities. Certified in Information Technology Application, she wields strong command over MS Excel, MS Word, PowerPoint, and Google Docs, contributing to her adeptness in managing data and enhancing efficiency. Supriya's achievements include receiving the Anokha Prayas Award and recognition at the NPEC Award Ceremony.