Surabhi P.

Surabhi P. is an experienced multilingual professional with over a decade of expertise in Compliance Operations, Process Management, and German Language Support across esteemed global organizations such as Amazon, Fujitsu, Capgemini, and IBM. Currently serving as a Process Expert at Amazon in Poland, she excels in maintaining and updating SOPs to ensure process accuracy and operational efficiency. Surabhi collaborates with managers to implement process improvements and conducts comprehensive training for team members. Her prior role as a Senior Compliance Associate involved rigorous compliance verification and classification of products, ensuring adherence to compliance standards. At Fujitsu, she offered German technical support, resolving significant customer issues. Surabhi's academic background includes a Master’s in Forensic Science from Amity University. She is fluent in English, Hindi, Bengali, and German (B2 Level) and proficient in advanced MS Excel functionalities for reporting and data analysis.