Susan W.

Employers should hire me because I bring a strong combination of executive support, real-estate administration, customer service, research, data management, and lead generation skills. I am organized, proactive, detail-oriented, and highly dependable, with a strong ability to manage multiple priorities and follow tasks through to completion. My experience at Centre Park Plaza exposed me to real-estate operations, tenant communication, scheduling, records management, stakeholder follow-ups, and handling time-sensitive information. I can apply these skills to prospect research, identifying potential corporate housing clients, qualifying leads, maintaining accurate databases, and conducting consistent follow-ups. I am a quick learner who adapts easily to new systems and technology. I am also comfortable using AI and digital tools to research prospects, improve workflows, organize information, and increase productivity while maintaining accuracy and professional judgment.

• Executive Assistant

  CENTRE PARK PLAZA · 2025 — 2026
  Provided administrative support through calendar management, scheduling, and meeting coordination. Organized appointments and managed office requirements and logistics. Handled confidential business information and maintained both digital and physical records with discretion. Monitored important deadlines and commitments, prepared communications, and supported board meeting administration.

• Data Entry Clerk

  PREMIER MOTOR SPARES LIMITED · 2024 — 2025
  Responsible for entering, updating, and verifying company and customer information. Reviewed records for accuracy and completeness, while maintaining organized digital and physical filing systems. Supported administrative processes with timely data entry and handled information responsibly in a fast-paced environment.

• Image/Data Quality Reviewer

  ATLAS CAPTURE · 2025 — Present
  Reviewed visual content by following detailed project guidelines to ensure quality requirements were met. Evaluated images for quality issues and applied specific instructions consistently while maintaining accuracy across remote assignments.

• Human Resources Manager / General Manager

  CHILLOUT · 2020 — 2022
  Oversaw daily HR functions and general administration, providing support for staff and operational activities. Maintained confidential personnel records and ensured accurate documentation. Assisted management with administrative tasks and addressed workplace matters, while upholding professional communication with stakeholders.

• Receptionist / Administrative Support

  ASSOCIATED CONSTRUCTION · 2016 — 2016
  Handled front-office operations including visitor reception, call answering, and inquiry management. Supported various administrative activities such as correspondence and documentation, while facilitating communication among clients, suppliers, and internal staff.

• Enumerator / Data Collection

  ONE ACRE FUND · 2014 — 2015
  Collected field data accurately, ensuring adherence to established procedures. Conducted reviews of collected information for completeness prior to submission. Followed stringent guidelines for data gathering while maintaining accuracy with high volumes of information.

• Receptionist / Customer Service

  TINTORIA DRY CLEANERS · 2012 — 2013
  Welcomed customers and managed inquiries at the front desk. Recorded customer requests and coordinated follow-ups to address queries efficiently. Supported daily reception tasks while maintaining accurate customer records and a professional service environment.

• Diploma in Human Resources Management (HRM)

  universityof Nairobi · 2018 — 2019