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Susan C. — Senior Healthcare Quality and Accreditation Specialist from Philippines

Susan C.

Senior Healthcare Quality and Accreditation Specialist

Philippines No experience yet
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English
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About

Susan C. is a seasoned professional with over 25 years of experience in laboratory management and consultancy, specializing in Data Analysis and the development of strategic plans for Quality Improvement. She possesses deep expertise in infection control, with a specific focus on investigating MDR-TB and HIV-TB co-infections. Susan has also excelled as a coach for hospital leaders, aiding them in achieving international accreditation standards through her work with the Joint Commission International and WHO-AFRO programs. Her role as a Consultant/Audit Officer for projects associated with the DOE and DOH demonstrates her capacity to drive compliance with healthcare waste management protocols. Susan's academic background includes a Master's degree in Microbiology and ongoing doctoral studies in sustainability. Additionally, she has contributed significantly to scientific research and has been a vital member of organizations like the American Society for Microbiology. Her dedication to elevating laboratory safety and compliance is reflected in her successful tenure across multiple medical institutions in Saudi Arabia and the Philippines.

Experience

  • Consultant and project lead

    Third-­‐party of DOH: Integrative Competitive Intelligence (ICI) Asia, Inc and UNICEF · 2024 — 2024
    Served as Project Technical Lead for the 'ASSESSMENT OF SCHOOL-­‐BASED IMMUNIZATION IN SELECTED PUBLIC SCHOOLS IN THE PHILIPPINES' project. Developed a comprehensive assessment of data collected by the project team, analyzed implementation gaps in immunization, and investigated reasons for low compliance.

  • Consultant/Audit Officer

    Healthcare without Harm, DOH Third-­‐party, Philippines · 2023 — 2023
    Conducted third-party audits on Healthcare Waste Management Compliance across selected healthcare facilities as part of the World Bank Philippine COVID-­‐19 Emergency Response Project. Engaged in Focused Group Discussions and Key Informant Interviews to evaluate compliance and identify areas for improvement.

  • Diagnostic Officer for COVID-­‐19 IMPAACT4C19

    KNCV-­‐TB Foundation, The Hague, Netherlands · 2021 — 2022
    Led and coordinated diagnostic and laboratory work for the project, focusing on COVID-­‐19 case identification in the Philippines. Developed the Digital Self-­‐Testing Strategy using AgRDT and facilitated access to rapid test kits in high-­‐risk communities.

  • Field Implementation Consultant for COVID 19 Response

    Management Sciences for Health, West Virginia, USA · 2020 — 2020
    Performed rapid Infection Prevention and Control (IPC) compliance assessments across health facilities. Supported the preparation and extension of isolation rooms, conducted training for facility staff, and monitored compliance with guidelines regarding IPC and waste management.

  • Coaching Consultant

    CHIA Healthcare Consultancy for JCI International Accreditation · 2015 — Present
    Assisted hospital leaders in achieving the 'Gold Seal' of Joint Commission International Accreditation through risk assessments, policy development, staff training, and mock surveys.

  • JCI Surveyor (Contractual)

    Joint Commission International · 2013 — 2013
    Conducted surveys of international healthcare organizations to assess compliance with standards. Engaged staff in discussions, prepared exit reports, and evaluated care delivery systems and environments.

  • Performance Improvement (PI) Coordinator

    Almana General Hospital · 2007 — 2010
    Coordinated and evaluated hospital-wide activities of the PI program, identifying quality care issues, directing investigations, and preparing compliance reports.

  • ASM Consultant - Laboratory Capacity program

    American Society for Microbiology, Laboratory Capacity Program · 2009 — Present
    Collaborated with the CDC and local governments to enhance tuberculosis diagnostic capacity in resource-limited settings, conducting gap analyses and providing technical assistance.

  • Chief/Laboratory Supervisor and Total Quality Improvement Officer

    Hera General Hospital, Ministry of Health · 2001 — 2004
    Managed laboratory operations, ensuring efficient departmental functioning, monitoring quality control practices, and guiding staff on safety precautions.

  • Chief, Laboratory medicine

    Makkah Medical Center · 1996 — 2001
    Oversaw laboratory operations, supervising staff and managing microbiology and parasitology sections. Responsible for sample processing, quality assurance, and staff training.

Skills & Expertise

ResearchConsultingPython Developer

Education

  • Doctor of Sustainability
    Institution not specified · 2024 — 2028
  • DrPH major in Microbiology
    Institution not specified · 2011 — 2013
  • Master of Science major in Microbiology
    Institution not specified · 2004 — Present
  • Bachelor of Science in Medical Technology
    Institution not specified · 1987 — Present
  • Graduate in Midwifery
    Institution not specified

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