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Susan W. — Junior Virtual Assistant from Kenya

Susan W.

Junior Virtual Assistant

Kenya Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Susan W. is a proficient Virtual Assistant based in Kiambu, Kenya, known for her exceptional organizational skills and reliability. With hands-on experience in email and calendar management, she excels in providing comprehensive administrative support and adept client communication. Susan is equipped to work remotely, managing tasks independently while fostering productivity for professionals. Her background includes a freelance position where she efficiently arranged meetings and coordinated schedules, managed inboxes by sorting and labeling emails, and assisted in presentation preparation. Her skill set covers essential office tools like Google Workspace and Microsoft Office Suite, ensuring seamless integration and task execution. Additionally, her internship in hospitality reinforced her time management and customer service capabilities. She holds certificates in both computer applications and hospitality management, continuously seeking to enhance her proficiency in executive support.

Experience

  • Freelance Virtual Assistant

    Remote · 2026 — Present
    Oversaw inbox organization through sorting, labelling, and prioritizing emails. Facilitated meeting scheduling and appointment coordination using online calendars. Engaged in professional communication with clients via email and virtual meetings. Aided in presentation preparation while ensuring information was organized effectively. Conducted online research to compile data for various tasks and projects. Maintained digital files in an organized manner to enhance workflow efficiency.
  • Hospitality and Housekeeping Support

    Burch’s Resort · 2024 — 2024
    Ensured guest areas were maintained to high standards of organization and detail. Delivered professional customer service by promptly addressing guest requests. Effectively managed time to handle multiple tasks in a dynamic environment. Worked collaboratively with team members to support smooth daily operations. Developed strong communication and problem-solving skills through interactions with guests.

Skills & Expertise

Education

  • Certificate in Computer Applications
    ACK Naivasha Technical Training Institute · 2023 — 2023
  • Certificate in Hospitality Management
    Wayland Catering and Beauty Training Institute · 2023 — 2023

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