12 viewsTalent
SUYANNE G. — Senior Customer Service Specialist from Brazil

SUYANNE G.

Senior Customer Service Specialist

Brazil 2-3 years
Open to offersNew to Platform
Languages
EnglishPortuguese
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Syanne G. is a seasoned professional with over a decade of experience in customer service, operational support, and team training. She possesses a robust educational background in Psychoanalysis, offering expertise in active listening and empathetic communication. Her career is marked by a proven track record in multi-sector environments, leveraging customer relationship management and process management skills to optimize operations. Based in Curitiba, Syanne currently works as a Clinical Psychoanalyst, managing patient schedules and providing support for issues like emotional dependency and compulsive behavior. Her previous roles include supervising inventory at Red House International School and driving sales as a Supervisor at Royal Enfield, where she managed stock control and trained staff. Proficient in Excel, she seamlessly integrates technology into her work, utilizing tools like Canva and AI to enhance productivity. Syanne’s bilingual capabilities in Portuguese and English further enrich her professional offering, complemented by her academic pursuits in Psychopedagogy.

Experience

  • Clinical Psychologist

    Own Practice · 2025 — Present
    Conduct individual sessions focusing on emotional dependency, inner child issues, eating compulsion, and behavioral patterns. Manage patient schedules and provide ongoing support; authored two published books.
  • Receptionist and Sales Assistant

    Boxx Gym · 2024 — 2024
    Handled both in-person and online customer service, managed the sale of memberships and products, and provided administrative support while overseeing information management.
  • Warehouse Supervisor

    Red House International School · 2023 — 2024
    Promoted from intern due to performance; responsible for inventory control, operational organization, and team support.
  • Boutique and Accessories Supervisor

    Royal Enfield · 2022 — 2023
    Oversaw sales activities for the boutique, accessories, and motorcycles while managing stock levels and procurement. Conducted employee training, provided multichannel customer service, including WhatsApp, phone, and in-person, and created content.
  • Human Resources Intern

    Royal Enfield · 2022 — 2022
    Performed resume screening, assisted with recruitment processes, supported training initiatives, and engaged in HR administrative tasks.
  • Customer Service and Sales

    BTCC · 2021 — 2021
    Provided customer support, assisted with sales operations, and resolved client inquiries.
  • Customer Service Supervisor

    ATA Martial Arts · 2018 — 2020
    Managed sales, contracts, and payment processes while ensuring customer retention through effective service. Assisted children (ages 4-10, both typical and atypical) in skills such as discipline, emotional control, and motor coordination.
  • Therapeutic Aide Intern

    International School of Curitiba / Marista Group · 2017 — 2018
    Supported a student with Autism Spectrum Disorder and hyperactivity in their educational journey; mediated social reintegration efforts.
  • Bilingual Receptionist

    Rio Brasil Restaurant · 2012 — 2014
    Provided customer service in Portuguese and English, scheduled reservations, and offered operational support.

Skills & Expertise

Education

  • Formation in Psychoanalysis
    IBRATH · 2023 — 2025
  • Bachelor's Degree in Psychopedagogy
    Unicesumar · 2019 — 2024

Interested in this professional?

Sign in as an employer to save this profile or invite SUYANNE G. to a job.

Sign in as an employer