Syahrul R.
Senior Calibration and Quality Assurance Specialist
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About
Syahrul R. is an experienced Technical Calibration & Quality Assurance Specialist with over 13 years working across the laboratory calibration, quality control, logistics, and e-commerce industries in Indonesia. Holding a Bachelor’s degree in Chemical Engineering, he has managed calibration laboratories in compliance with ISO 17025 and ISO 9001 standards, performed laboratory testing in chemical manufacturing and rubber export, and overseen operational teams in logistics outlets. Syahrul has directed quality control and calibration processes for companies such as PT Colorpak Indonesia Tbk and PT. AbadiNusa Usahasemesta, where he ensured calibration validation & verification, audit compliance, and technical consultation for customers. In e-commerce, he operates Zigzag Collection, handling store performance, customer service, and inventory management across leading marketplaces. His proven skills connect laboratory excellence, operational efficiency, and sales strategy within diverse business domains.
Experience
Quality Control Officer
PT Colorpak Indonesia Tbk · 2025 — 2025Execute ink and color quality testing with laboratory instruments to verify compliance with product standards. Ensure color consistency in production, manage Hold & Reject products, and suggest corrective actions for optimization. Collaborate with teams to address customer complaints regarding ink performance, ensuring timely technical reports and recommendations.Credit Marketing Officer
CIMB Niaga Finance · 2025 — 2025Identify potential business opportunities for used car financing products and manage relationships with car dealers and customers. Generate qualified leads through customer prospecting and conduct analysis of financial capabilities for loan applications. Assist in the loan application process and ensure compliance with policies and risk management procedures.Outlet Manager
J&T Cargo · 2022 — 2025Direct daily operations of the outlet, ensuring efficient pick-up and delivery. Supervise cross-functional teams, including couriers and admin, to uphold operational efficiency. Ensure compliance with company SOPs and monitor performance against KPI targets, developing strategies to enhance customer acquisition and satisfaction.Technical Manager - Calibration Laboratory
PT. AbadiNusa Usahasemesta · 2011 — 2021Conduct calibration and analysis of micropipettes according to ISO/IEC 17025 standards, ensuring accuracy and compliance. Serve as ISO 17025 PIC during audits while performing internal audits to uphold the quality system. Manage all aspects of ISO 17025 implementation and maintain precise calibration records and documentation.eCommerce Operations Specialist
Zigzag Collection (Self-Employed) · 2018 — PresentOversee daily operations of e-commerce across various marketplaces, including Shopee, Tokopedia, TikTok Shop, and Lazada. Manage product listings, pricing, and inventory to maintain product availability. Coordinate fulfillment processes for customer orders to ensure on-time delivery while providing effective customer service and addressing inquiries.Laboratory Assistant
Bina Bangsa School · 2008 — 2011Manage operations across Chemistry, Physics, and Biology labs, preparing materials and assisting during experiments. Conduct basic lab tests and maintain equipment, facilitating routine checks and calibration processes. Monitor inventory and coordinate with suppliers for lab supplies while ensuring compliance with safety standards.Quality Control Officer
PT. Family Raya · 2008 — 2008Conduct laboratory testing on raw materials and finished rubber products to meet export quality standards. Perform physical and chemical analyses while monitoring production processes for consistency. Collaborate with the production team to address non-conformance issues and ensure adherence to internal quality standards.
Skills & Expertise
Education
- Bachelor of Science, Chemical EngineeringUniversity of Muhammadiyah Jakarta · 2009 — 2015
- High School DiplomaSMK-SMAKPA · 2001 — 2008
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