Taguibolosan
Mid-Level Customer Support Specialist
Open to offersNew to PlatformAbout
Jessa B. is an experienced Chat Support Agent with five years of dedicated service in customer support, focusing on live chat interactions to resolve inquiries efficiently. Her career spans roles in Cebu's engineering technical staffing sector, electronics manufacturing at MinebiaMitsumi, content production at Innodata, and retail operations as a cashier with Gaisano Danao Capital. Jessa's background as an office staff in administrative settings further highlights her versatility. She is highly skilled in customer service expertise, adept problem solving, and demonstrates exceptional effective communication and time management within fast-paced environments. Jessa communicates fluently in Visaya/Cebuano, Tagalog, and English, and holds an associate degree in Bachelor of Science Information Technology.
Experience
CHAT SUPPORT AGENT
MinebiaMitsumiProvided customer support through live chat, utilizing effective communication and problem-solving skills to ensure customer satisfaction.PRODUCTION ASSOCIATE
InnodataContributed to production processes, demonstrating multitasking and time management abilities.CASHIER
Gaisano Danao CapitalManaged transactions and customer interactions, providing excellent customer service.OFFICE STAFF
MandaueAssisted in office operations, focusing on tasks that support overall administrative functions.
Skills & Expertise
Education
- Associate of Bachelor of Science Information TechnologyInstitution not specified �� 2008 — 2010
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